2014, July

365 Retail Markets hits 1,500-percent sales growth in 3 years

SmartNews_9.16.14-InTheNews-03-03 365 was featured in an August issue of metromode, written By Jon Zemke. "Most companies like to brag about their double-digit revenue growth. Some can even talk about triple-digits; 365 Retail Markets wants to tell you about its quadruple-digit revenue increase. The Troy-based tech company has grown 1,500 percent in the last three years. In that time it has expanded its staff to 50 people after hiring 15 in the last year, and has become a multi-million-dollar firm." Read More

Five Star Food Service partners with 365 to open 300th MicroMarket


Troy, Michigan—As a 2014 Michigan 50 Companies to Watch award recipient, 365 is committed to the growth and success of our clients. This year, our client, Five Star Food Service opened its 300th MicroMarket, making it one of the nation’s first independent operators to surpass that threshold. Since installing its first MicroMarket in January 2011, Five Star has expanded the concept throughout Tennessee, Georgia and Alabama. “To actively install 300 MicroMarkets in less than a 3-year period, Five Star had to partner with a MicroMarket company that can keep up with our demanding operational pace,” said Mark Stephanos, Vice President of MicroMarkets, Five Star Food Service in Chattanooga, Tennessee. “The 365 group aligns well with our MicroMarket business strategy. They are far advanced in their technology development. Their superior customer support team and professional leadership are outstanding to work with.” 365 Retail Markets is proud to be apart of Five Star’s expansion and we are pressing forward on our own goals. 365 is a leading MicroMarket provider, in addition to our growing presence on the West Coast, we are expanding internationally. Our company has grown 1800% from 2010-2013. Our goal is to have 365 MicroMarkets in 25,000 locations by placing our stylish, cost-effective and customer-friendly MicroMarkets in businesses, hospitals, hotels, colleges and universities world-wide. About Five Star Food Service Five Star Food Service specializes in full-service vending, MicroMarkets, office coffee and corporate dining. For more information on Five Star Food Service, the MicroMarket concept, or other service offerings visit www.fivestar-food.com. About 365 Retail Markets 365 Retail Markets is a fast growing vending, foodservice and MicroMarket technology provider based in Troy, Michigan. Their best-in-class self-checkout and vending payment systems have been adopted by many of the leaders in the industry. Its proprietary, 365 MicroMarket, is a turnkey unmanned market that allows customers to increase sales, improve the customer experience, and increase profits, while decreasing operating costs. 365 Retail Markets has been pioneering innovation in the vending industry for over 5 years and continues to revolutionize the market with superior technology and ultimate flexibility in customization and branding

Product Spotlight: Rip van Wafels

Rip van Wafel eblast

Rip van Wafels' story began in 2006 as the brainchild of Rip Pruisken with the mission to empower people to take short breaks. Short breaks are important because they're proven to give you mental clarity, make you more productive and positive. Since coffee/tea breaks are pretty much universal, Rip van Wafels developed a product that enhances the coffee break. They make syrup filled waffle cookies inspired by the ones from Amsterdam and called them "Amsterdam Wafels" or simply "Rip van Wafels". Learn more about the wafel/coffee ritual on their site here. Core to Rip van Wafels’ product philosophy is delivering on both taste and health. Their product contains only 150 calories and 8g of sugar and hence is a much healthier alternative than a muffin or a scone and hence makes for a perfect little in between snack by the coffee bar at offices. Rip Pruisken came up with the idea to make this product when he was in college in the US. Originally from Amsterdam, Rip grew up eating them as a kid. Over the last 4 years the company has expanded their operation from Rip’s college dorm room to their headquarters in San Francisco, California. Now companies such as Google, Twitter and Yelp stock Rip van Wafels by their coffee bars.

Add Rip van Wafels to your MicroMarket today! 365 Customers will get a 10% discount on their Initial Order:

Email sales@ripvanwafels.com or call (410) 343-1343 and mention this newsletter to receive your 10% discount.


365 Retail Markets receives Declaration from Oakland County Executive

County Executive Declaration Troy, Michigan­­—365 Retail Markets is proud to have been selected as one of the recipients for the Michigan 50 Companies to watch Award by Michigan Celebrates Small Business. In addition to receiving the award in March, 365 Retail Markets also received a Declaration from Oakland County Executive L. Brooks Patterson. “It is incredibly humbling to receive the Declaration from L. Brooks Patterson. This commendation is proof that we [365 Retail Markets] are on the right track by providing a quality product and exceptional service,” said Joseph Hessling, chief executive officer of 365 Retail Markets, “I am proud to say that we are a Pure Michigan company and we plan to continue our commitment to the state of Michigan.” Per the MCSB’s website, the winning companies were selected by Michigan-based judges with backgrounds in banking, economic development, entrepreneurship development and venture capitalism. Each of the awarded companies were second-stage (post-startup) with 6-99 employees and generated between $750,000 and $50 million in annual revenue, working capital or grants. This award is another form of validation for 365. The company is a global leader in MicroMarket technology, offering a best in class platform in vending, food service and hospitality. In April, 365 introduced its newest kiosk, the Gen3c, it’s most 
ADA compliant model to date and 365’s software is PCI-Certified for secure credit card purchases. It is that commitment to quality and security that has helped to cement 365’s foothold in the vending and MicroMarket industry. In the last three years 365 has experienced a more than 400% growth rate. 365 understands how important the small business sector is to Michigan’s economy and are honored to be taking part in growing Michigan.  

How To Create Your Micro Market Planogram

MicroMarket Planogram MicroMarket PlanogramMicroMarket Planogram

Brad Bachetelle, Vending Market Watch

Managing product variety is a major merchandising challenge with micro markets. The open shelf environment removes all of the traditional product constraints associated with vending merchandising, and therefore presents a completely different set of challenges associated with product selection and shelf placement. Operator questions continually arise as to how to merchandise and planogram micro markets. What are the difficulties in creating a planogram for a micro market? How do I assign shelf space to new products when I still have older products that haven’t sold? How often should I change my market planogram? Should I have visible prices? Read more here

2014 Industry Report: Technology Empowers Operators in 2013

365Lounge_0065 Our industry has seen another year of modest growth. Vending operators were able to use hardware and software, like micro markets and vending management systems (VMS), to improve profits. In many areas the economy was improving at the same time, which contributed to the lift in revenues operators reported for 2013.The aggregate industry rev-enue rose to $19.7 billion in 2013, a 2 percent increase from last year’s Automatic Merchandiser State of the Vending Industry Report number of $19.31 billion. To read the full report from Vending Market Watch, click here.