2016, August

365 Retail Markets Partners with McCarthy Capital to Accelerate Growth

TROY, Mich.--(BUSINESS WIRE)--365 Retail Markets (“365” or the “Company”), the global leader in MicroMarket technology – offering a best in class point-of-sale platform for the vending, foodservice and hospitality industries – announced today that it partnered with McCarthy Capital Fund VI (“McCarthy Capital”) to continue its rapid global expansion. McCarthy Capital manages more than $1 billion of investment capital across its portfolio and specializes in growing businesses in partnership with management teams. 365 has experienced significant growth since 2008 and is well positioned to grow over the next five years. The investment will support 365’s plan to increase marketshare, introduce state of the art technology, and expand globally. “As the pioneer in the MicroMarket industry, we take great pride in what the team at 365 has created. McCarthy Capital is a natural fit because of their partnership philosophy and our mutual desire to continue to innovate while providing the highest level of customer service in the marketplace,” said Joe Hessling, Founder and CEO of 365 Retail Markets. “I am especially excited about the opportunity to bring new products to market and drive the company to higher heights.” “365 has played a leading role in the rapid adoption of MicroMarkets. The Company’s focus on technology and customer service enables vending and foodservice operators to provide a better customer experience, improve operations, and increase profits,” said Chase Meyer, Vice President of McCarthy Capital. “We are excited to partner with Joe and his team as they continue to provide innovative technology solutions to the foodservice industry.” Based in Troy, MI with offices in Santa Clara, CA and Provo, UT, 365 has been driving innovation in foodservice and vending with its proprietary in-house design and development of point-of-sale hardware, software, and mobile technologies for the workplace. 365’s investment in cultivating talent to build a team of industry experts has bolstered the Company’s triple-digit growth in the past five years, empowering it to accept numerous professional awards and establish a foundation for future advancements and success. “We are thrilled to partner with this experienced and committed management team led by Joe Hessling,” said Patrick Duffy, President and Managing Partner at McCarthy Capital. “We expect our experience in growing similar software businesses will help management further the Company’s industry-leading position.” About McCarthy Capital McCarthy Capital Fund VI is managed by McCarthy Partners Management, LLC, an affiliated RIA of McCarthy Capital. McCarthy Capital, headquartered in Omaha, NE, is focused exclusively on lower middle-market companies. For 30 years, the McCarthy organization has been partnering with founders, families, and exceptional management teams to support the growth of their companies. For more information about McCarthy Capital, please visit www.mccarthycapital.com. About 365 Retail Markets 365 Retail Markets, a rapidly growing, self-checkout technology company with offices in Metro Detroit, Santa Clara, and Provo, offers the best in class point-of-sale platform for use in the workplace. Its proprietary technology provides a turnkey platform that allows customers to increase sales, improve the customer experience, and increase profits while decreasing operating costs. 365 Retail Markets has been pioneering innovation in the food service, hospitality, and vending industries since 2008 and continues to revolutionize the market with superior technology and ultimate flexibility in customization and branding. 365 has won many awards for their innovation and growth, including being named to the Inc. 5000 list of the fastest-growing private companies in the U.S. two years in a row. For more information about 365 Retail Markets, visit www.365retailmarkets.com. You can also connect with 365 Retail Markets on FacebookTwitterGoogle+YouTube and Linkedin.


McCarthy Capital Investor Relations Teri Mercer, 402-932-8600 investorrelations@mccarthycapital.com or 365 Retail Markets Jen Tonio, 888-365-7382 jen.tonio@365smartshop.com
AirVend enables vending operators to comply with FDA regulations on displaying calorie information.

Show Me The Calories! 365 On New FDA Regulations

365 Retail Markets recently joined the NAMA Fly-In in Washington, DC on July 12-13. This event offered an opportunity to meet with members of Congress and speak with representatives of the U.S. Food and Drug Administration (FDA) about the new calorie disclosure requirements and their impact on the vending and foodservice industries. The regulation of concern is titled Food Labeling: Calorie Labeling of Articles of Food Sold in Vending Machines, and it requires operators to display to consumers the caloric information for specific food products sold from vending machines[1]. The contents of this rule also contain specifications on signage: type size, color, contrast, location, and more. In discussions throughout NAMA’s Fly-In event, manufacturers (such as Kellogg’s and Mondelez) and operators alike expressed concern about the daunting transition ahead. For manufacturers, the issue centered on special product labeling for the vending industry, which would need to be developed according to the standards for displaying caloric values in font at least 50% of the packaging’s largest text. Meanwhile, operators were unnerved at the prospect of adding required signage to hundreds (even thousands) of vending machines in multiple locations, which would be costly and time-consuming. The price and environmental impact of printing will be steep, while the design and display requirements will be limiting. And that’s just at the beginning. Down the line, sign maintenance will need to be an anticipated responsibility. Signs will need to be replaced in the event of wear, updated information, and amended requirements.

365 Retail Markets is here for you, to make the transition a little smoother.

AirVend is a peripheral device with digital display that easily attaches to a vending machine. This accessory will exhibit the nutritional values and company contact information necessary to comply with the FDA calorie disclosure requirements. AirVend also accepts electronic forms of payment, which are used 32% more than cash[2]. This technology also includes the added benefit of displaying advertisements, which can influence purchases and increase sales volumes by up to 35%[3]. Digital vending devices (such as AirVend) will not only facilitate compliance with new regulations, but also provide the opportunity to increase revenue stream, recoup the initial financial investment, and incorporate cutting-edge technology that will enable future updates.

365 offers special savings on volume pricing. Contact us today for more information.

(888) 365-7382 || sales@365smartshop.com


July iCASH Winners and Anniversary Ninjas

Innovation: Ziyang Tan has a solid understanding of the software development process and is a good team player.

CollaborationJeff Griffiths always has kiosks on the table and ready for the Fulfillment team in the morning. In addition, he always double checks with us to see if we need anything special related to graphics. When we need something last minute, he’s always able to get it on the table quickly. AccountabilityChris Andrick he always gets the task at hand done in a timely and correct. ServiceMark Faught has done a great job of stepping up during his departments reshuffling of employees. HappinessRita Blaty always greets you with a smile on her face and will ask how you are doing.  

July Anniversaries

Pictured left to right: Antwain Penn, Sarah Jasman, Amber Tucker, Wes Davis, Gabe Stevens

1 Year

Sarah Jasman

Gabe Stevens

2 Years

 John Chidiac

 Wes Davis

 Amber Tucker

3 Years

Antwain Penn

Grow Your MicroMarket Knowledge at NAMA’s Upcoming Seminar

Logo_w_Tagline.570e8a5e66b13   NAMA is hosting its third MicroMarket Seminar, this time in Atlanta at the Coca-Cola Headquarters on September 15th. Led by Dr. Michael Kasavana, the new program will feature firsthand insights from MicroMarket experts.   365 Retail Markets’ Marketing Manager, Jen Tonio will once again provide insights on Promotional Merchandising and Effective Marketing   Additional topics for discussion: Market Profitability: What Works, What Doesn’t Integrating Warehousing and Location Based Operations Digital Media and Social Marketing for Sales Enhancement Analyzing Purchasing Data to Increase Profitability   Program cost: Members - $195 Non-members - $345 Click here to register

MicroMarkets – Designed with the Consumer in Mind

As Seen in VendingMarketWatch.com's - Micro Market News Update

  Have you ever heard of the terms UX and UI? If not, don’t worry; you’re in good company. UX or the User Experience focuses on the overall functionality of a product. It’s how the end user interacts with the platform; what steps are needed to move from screen to screen; are multiple screens necessary; how does the end user feel at the end of the interaction. UI or the User Interface is the nice suit that can make your product stand out or slide into obscurity. It’s everything from the font selection, color scheme, icons and more. It is what the end user will see, touch and feel while interacting with a product. In an interview with Forbes.com, Randall Smith, founder of Salt Lake City brand management agency Modern 8 had this to say:
“If good design is doing its job, it is managing your perception of an experience in many ways—both obvious and not so obvious. How you feel, and therefore if whether you’re going to engage and buy, is directly influenced by the design of a website, a package or a business card.”
How does this relate to your MicroMarket business? Your goal as MicroMarket Operator is to create a positive experience in order to maximize sales. This includes everything from the layout of the breakroom, the merchandising of the products and the checkout process. If the customer has a positive experience, then they are more likely purchase items from the MicroMarket more frequently. What are a few things to look for in a MicroMarket technology provider?   Are the kiosk screens customizable? Adding buttons for items that are frequently purchased, or that do not have a barcode, not only gives you the opportunity to offer a greater variety of products, it also helps your customers select and pay for their products faster.     What is the checkout process? It’s important to have an accurate barcode reader and an efficient checkout process. A slow barcode reader and a checkout process with too many steps will leave your customers feeling frustrated and less likely to utilize the MicroMarket.   Are multiple payment methods available?365Lounge_0174-2circleA Having a fingerprint reader is a neat feature, but some of your customers may prefer to enter a PIN or swipe a market card. Offering multiple payment methods is a way to cater to a multitude of shoppers and offer a unique experience, thereby…creating a positive User Experience!

 [VIDEO] Why Design Matters

Also featured in this month's newsletter...

There is so much talk these days of creating a work environment that encourages collaboration, conversation and ideas. One that is flexible, unique and fits the way employees work. And many companies, large and small, are recognizing that employees don’t work the same way they did 20 years ago...Read the full article.  

Changes to the DVR Video Security System

Catch Theft in High Def!

  Screen Shot 2016-08-01 at 11.08.50 AM REVO is updating its DVR video security system!

Applies to all new DVR systems that ship on or after August 8, 2016.

What's new?
  • HD 1080p quality video; 3x resolution of previous model
  • Doubled hard drive space and recording capacity (from 500gb to 1tb)
  • HDMI connection for modern monitors as well as VGA
  • Faster networking for improved onsite remote viewing
  • Improved low light performance
  • Future ability to text overlay transaction activity on video feed

There have been updates to the cable and power supply as well. View the wiring diagram below for details. Screen Shot 2016-07-29 at 1.39.07 PM