2017, November

5 Things We Are Thankful For

Can you believe it? It’s already Thanksgiving! It seems as if it was just yesterday we were spending our days under the summer sun.

It’s now Thanksgiving- a time to count our blessings, reflect on what we’re thankful for and enjoy time with our family and friends (Oh, and eat too much turkey).

Before you relax watching football and pass the mashed potatoes and gravy across the Thanksgiving table, ask yourself, what are five things I am thankful for this year?

At 365, we have many things to be thankful for today and everyday, but here is a list of our top five things we are thankful for this Thanksgiving:

Devoted Customers

First and foremost, we’re beyond thankful for every single one of our customers and the close relationships we have built along the way! It brings us great enjoyment to hear all of your success stories.

You are the whole reason why we exist!

Dedicated Support Team

We're thankful for our rock star Support teams commitment to quality service and being there for our customers 24-7. They’re always ready to help and dedicated to resolve any customer matter or question that comes their way.

Innovative Product & Development Teams

We’re thankful for our pioneers of innovation, our Product & Development teams! They are the reason why we continue to offer industry-leading technology time and time again.

They are always striving to design and develop the next best thing for our customers to make their lives a little bit easier.

Guardians of Our Galaxy- IT & Security Teams

Your data is always safe, secure and protected thanks to our IT and Security teams.

They ensure we are up to date with current credit card processing regulations and ensure we are always PCI certified and PCI PA-DSS validated.

We’re grateful that they’re dedicated to our customer’s well-being!

Growing Rock Star Team

The 365 team is continually growing and without our hard working and goal-oriented family, we wouldn’t be where we are today.

Big shout out to the teams not mentioned above- Marketing, Human Resources, Finance, Sales, Production, International, Strategy, Logistics, Implementation, Operations, Quality Assurance, and Project Management- you are what keeps all of the wheels turning!

Everyone plays a huge part in our growth and shapes our success and culture!

From our dedicated customers to our rock star teams, we love what we do and are grateful for every milestone, goal, challenge and opportunity.

Happy Thanksgiving from our family to yours!

3 Benefits to Rotating Your Products

3 Benefits of Rotating Your Products

As featured in the November Edition of Micro Market News from VendingMarketWatch.com

You think you’ve done it: found the perfect mix of products for a location and now it’s smooth sailing to restock the market every week, right? Not quite. It may take a bit of time and imagination, but consistently rotating your products will help you keep customers interested and sales flowing. Even McDonald’s introduces new sandwiches regularly, and they recently added new drinks to their McCafé line—and they invented the Big Mac! Of course you should keep your staples. We have it on very good authority that Mountain Dew and Snickers will never go out of style, but sometimes tossing in a new flavor could have some surprising benefits. Take a look!

Keep your market new and exciting

Although people are creatures of habit, we also have short attention spans that are getting shorter with every passing year. Keep your customers engaged with new products to try. Not only will you boost customer engagement, but you’ll also boost sales.

Engaged customers buy more

Back to McDonald’s. The Golden Arches releases it’s famous McRib sandwich every year during the holiday season. And every year, they see a sizeable 4th quarter boost in sales because consumers love the McRib. Consumers want to eat as much of it as they can before, like Christmas snow, it vanishes into thin air. The same the phenomenon can work in your market. Limited edition holiday (Halloween, Christmas, Valentines Day, etc.) snacks or seasonal flavors that everyone loves will draw people in. They’ll buy the snacks and a drink to wash it down with.

Free Product

Reach out to your “partners in snacks” and find out if they have anything new that they’d like to test. You can score free or discounted products, they’ll get free exposure and your customers get an exclusive opportunity to try something new. Wins all around! Introducing new products is a good way to build and cement partnerships with local suppliers.

A plan to steadily rotate new products into your market can help breathe new life into a stagnant environment. It shows your customers that you are paying attention their needs by not only stocking their favorites, but getting rid of the items they don't like and giving them something new to try. Remember, a new product does not have to be new but rather new to the market. Switching or adding a different chip flavor could work just as well.

Is your warehouse out of control? Here are few tips for managing new products in your warehouse!

Also featured this month…

3 Ways A Supplier Relationship Can Help Boost Micro Market Offerings

Sourcing new products in micro markets can be a heavy feat for any size operation. That’s why Buffalo Rock Co. works with suppliers who can help find the right product for today’s customer...continue reading.

365 Retail Markets Welcomes New Chief Revenue Officer

Troy, MI – November 1, 2017 – 365 Retail Markets is pleased to announce the recent appointment of Ed Chapel as Chief Revenue Officer.

As CRO, Ed will be elevating the strategic vision of the 365 Retail Markets sales organization. Ed’s leadership will help 365 continue to accelerate growth in the market while placing additional focus on the 365 Connected Campus. His success in vertical channel growth will be an asset to 365 and their customers as opportunities in the industry continue to emerge.

"From the first time I met Ed Chapel, I knew that 365 would be a better place with him in a leadership position,” said Joseph Hessling, CEO of 365 Retail Markets, “Ed's experience and reputation in the marketplace speak for themselves and we will be leveraging those skills to expand our lead as the largest and best technology provider in our space."

Ed started his career at NCR selling Manufacturing ERP solutions to Fortune 100 Companies before becoming a VAR for NCR and MICROS and then working for MICROS Systems, Inc for 21 years. He is the former Executive Vice President of US & Canada Restaurants and Hotels/Casinos for MICROS Systems, Inc. leading 25+ company-owned District offices, 50+ VAR partners and Strategic Major Account Sales and Consulting Teams. Most recently, Ed was the Vice President of US and Canada Restaurants for Oracle.

About 365 Retail Markets

365 Retail Markets, a rapidly growing, self-checkout technology company with offices in Metro Detroit, Santa Clara, and Orem offers the best-in-class point of sale platform for use in the workplace. Its proprietary 365 MicroMarket is a turnkey, unmanned market that allows customers to increase sales, improve the customer experience, and increase profits while decreasing operating costs. 365 Retail Markets has been pioneering innovation in the foodservice, hospitality and vending industries since 2008, and continues to revolutionize the market with superior technology and ultimate flexibility in customization and branding. 365 has won many awards for their innovation and growth, including being named to the Inc. 5000 List Of Fastest-Growing Private Companies In The US two years in a row.

For more information about 365 Retail Markets, visit www.365retailmarkets.com. You can also follow 365 Retail Markets on FacebookTwitterGoogle+YouTube and Linkedin.

Press Contact
Jen Tonio, 365 Retail Markets