Is there two-tier pricing?
Yes with an amount of ten cents or five cents. Two-tier is disabled by default. If enabled, ten cents is the default. Want to change two-tier pricing to five cents? Get in touch with our support team to change your device settings.
Does it integrate into my VMS?
PayPlus adheres to VDI standards, so it will integrate with all major VMS providers. However, using the Parlevel VMS provides major benefits since there is first-party support. Operators using PayPlus with the Parlevel VMS will see all their cashless data in one place and can utilize management tools such as prekitting, dynamic routing, product merchandising, and much more.
Do I need to find my own payment processor?
No, 365 Retail Markets makes it easy for our customers to go cashless! There is no need to worry about separate merchant accounts, gateways, or payment processing services – we manage all of that for you. The result is simple, transparent payments pricing with access to great rates negotiated with our partners on your behalf.
How often does funding occur?
Funds are deposited weekly.
When is the device activated?
The device is activated before shipment, meaning it should be ready out of the box. Monthly charges start with the first sale processed. Inactive devices may be subject to a 90 day dormant charge.
How many DEXs per day does the device send?
The device sends up to 4 scheduled DEXs per day. You are able to request an immediate DEX remotely or physically via DEX on Demand functionality.
What is the pre-authorization amount?
The default is $5, but it can be custom configured. Contact support for assistance.
What kind of support comes with the device?
365’s US-based support team is available to help you train, troubleshoot, and use our technology with confidence. We’re available 24 hours a day to get you the help you need, when you need it.
Have additional questions not listed above? Let us know! We’re happy to provide you with the answers you need to get PayPlus devices up, running, and selling for your operation.