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Tested Here First

Tested Here First

Did you know 365 Retail Markets has an on-site MicroMarket completely run by employees? Every month, a new MicroMarket committee, composed of employees throughout the organization, is responsible for maintaining the MicroMarket. The diverse team brings a unique perspective to some of the challenges faced while stocking, inventorying and setting promotions. This experience helps us understand our operators’ needs and some of the difficulties they face on the job. Based on these hands on experiences, we are able to continue to innovate and create products that make operator’s (and our) jobs easier and more profitable.

Digital Signage

Some of our newest offerings are based on needs we have in our MicroMarket. Inventory Management tools have been developed and user tested in-house based on our desire to have a faster, more intuitive inventory tracking system. The new Inventory Management tools have led to increased inventory accuracy and more stability when switching between MicroMarket Committees. On the other hand, the rotating MicroMarket committee can lead to “adventurous” food ordering leading to an ever-changing lineup of food (and never-ending debates between Munchos fans and Apple Chip enthusiasts). Our MicroMarket uses Digital Signage to help us promote new products as they are introduced into the market and run successful promotions on some of the foods that do not perform as well or may be close to expiration. Be sure to keep an eye out for more of our MicroMarket innovations!

July iCASH Winners and Employee Anniversaries

iCASH Values

Each month, we take the time to recognize our team members that best exemplified our core values; innovation, collaboration, accountability, service and happiness (iCASH) for the month.

Join us in recognizing the July iCASH winners!

 

July iCASH winners include:

  • Dan (innovation)
  • Garry (collaboration)
  • Roney (accountability)
  • Jeff G. (service)
  • Roney (happiness)

Happiness leads to success and success will lead to Happiness. iCASH is an easy way to articulate the core values necessary for successful individual performance and responsible teamwork participation.

IMG_7953Old School Ninjas 

We are also celebrating five employee anniversaries for the month of July.

After 1 year of service our team members are given the “Old School Ninja” award and then receive ribbons (read: karate belts) for each additional year of service after that.

 

In July, we had 4 team members earning Old School Ninja status and 1 Ninja earning a second year “belt” including:

  • John C. (1 year)
  • Wes (1 year)
  • Jovahn (1 years)
  • Amber (1 years)
  • Antwain (2 year)

365 Retail Markets Named to Inc. 5000 List of Fastest – Growing Private Companies

Inc 5000 Listin365 Retail Markets ranked No. 321 on the exclusive list achieving 1,459% revenue growth from 2011-2014.

August 17, 2015 – Troy, MI Inc. magazine has ranked 365 Retail Markets, the global leader in MicroMarket technology- offering a best in class POS platform for the vending, foodservice and hospitality industry, NO. 321 on its 34th annual Inc. 5000, an exclusive ranking of the nation’s fastest-growing private companies. The list represents the most comprehensive look at the most important segment of the economy—America’s independent entrepreneurs. Companies such as Yelp, Pandora, Timberland, Dell, Domino’s Pizza, LinkedIn, Zillow, and many other well-known names gained early exposure as members of the Inc. 5000.

“So much of our focus is on developing great software and products that it is hard to pay attention to the performance of the company outside of our direct peers.” says Joe Hessling, CEO of 365 Retail Markets  “It is quite an honor to even make the list, to be so high up is humbling. The credit goes to our team members and customers, whose support makes any success at 365 possible.”

The 2015 Inc. 5000, unveiled online at Inc.com and with the top 500 companies featured in the September issue of Inc. (available on newsstands August 18 to September 22) is the most competitive crop in the list’s history. The average company on the list achieved a mind-boggling three-year growth of 490%. Since 2011, 365 Retail Markets has expanded their product and service offerings, achieved a 1,459% increase in revenue growth and has added 55 new jobs.

“The story of this year’s Inc. 5000 is the story of great leadership. In an incredibly competitive business landscape, it takes something extraordinary to take your company to the top,” says Inc. President and Editor-In-Chief Eric Schurenberg. “You have to remember that the average company on the Inc. 5000 grew nearly six-fold since 2012. Business owners don’t achieve that kind of success by accident.”

Complete results of the Inc. 5000, including company profiles and an interactive database that can be sorted by industry, region, and other criteria, can be found at www.inc.com/inc5000.

About 365 Retail Markets

365 Retail Markets, an expanding, self-checkout technology company based in Troy, Michigan, offers the best-in-class platform for vending, foodservice and hospitality. Its proprietary, 365 MicroMarket, is a turnkey, unmanned market that allows customers to increase sales, improve the customer experience and increase profits while decreasing operating costs. 365 Retail Markets has been pioneering innovation in the vending industry for over five years and continues to revolutionize the market with superior technology and ultimate flexibility in customization and branding.

For more information about 365 Retail Markets, visit www.365retailmarkets.com. You can also join 365 Retail Markets on FacebookTwitterGoogle+YouTube and Linkedin.

Link to press release on PRWeb: http://www.prweb.com/releases/2015/08/prweb12906160.htm 

The Internet of Things – A Driving Factor in 365’s Growth

IMG_1938 copyThe “Internet of Things”(IoT) has made interconnectivity a business requirement. Social media participation and consumer engagement are now critical to winning and keeping customers. Data is becoming more and more important to business agility and competitive advantage, as people are looking for solutions that help them manage their business. Good data provides actionable insights, used to make intelligent business decisions. Vending operators are hungry for this kind of insight into their business, but have been unable to get it for decades, and still struggle to get a complete picture because of the prevalence of manual processes, unconnected machines, and systems that don’t talk to each other.

365 is driven by this need for a vending technology system that meets the needs of a 21st century business. We put Operator feedback into every decision and product we make, with an emphasis on data visibility, and the knowledge you need to run your business. More consumers than ever say they want healthy options, while some snackers just want the old classics. With 365’s SmartHQ, there’s no guesswork, you can win new customers while taking care of the existing ones by customizing your selection by category performance, and keep your market from going stale by tracking your top and bottom products, and moving them accordingly. That analysis isn’t limited to just MicroMarkets anymore with the newest addition to our product portfolio: AirVend. Machine and Market Data will now be combined into a complete picture, improving your ability to manage, and your customers’ ability to use their account with you at any of your locations. 365 is growing with the need to match today’s tech savvy, consumer driven economy, giving you the tools you need to grow your business along with ours.

iCASH Values & Old School Ninjas: That’s What Our 365 Team Is Made Of

MugShots_6.15365 Retail Markets wouldn’t be the company we are today without all of the people who come in each day to ensure we consistently deliver top quality products and services.

iCASH Values

Each month, we take the time to recognize our team members that best exemplified our core values; innovation, collaboration, accountability, service and happiness (iCASH). One teammate is chosen by their peers for each core value and then are awarded with the corresponding mug and most importantly, their own reserved parking spot for the month.

June iCASH winners include;

  • Tony (innovation)
  • Rob (collaboration)
  • Brittany (accountability)
  • Mary Ellen (service)
  • Alvita (happiness)

Happiness leads to success and success will lead to Happiness. iCASH is an easy way to articulate the core values necessary for successful individual performance and responsible teamwork participation.

Old School Ninjas 

In addition to our iCASH honorees we also honor all of our team members celebrating anniversaries each month. After 1 year of service our team members are given the “Old School Ninja” award and then receive ribbons for each additional year of service after that. This month, we had 3 team members earning Old School Ninja status and 2 other veterans earning their advanced ribbons including;

  • Don (1 year)
  • Mallory (1 year)
  • Tim (3 years)
  • Sujata (2 years)
  • Alvita (1 year)

6.15_OldSchoolNinjas

 

Congrats to all of our June honorees! If your interested in joining the 365 Retail Markets team be sure to visit our careers page at https://365retailmarkets.com/careers/

Plymouth Venture Partners Fund II Makes Follow-On Investment in Micro Market Leader 365 Retail Markets

Ann Arbor, MI— Plymouth Ventures closed this week on a follow on investment in 365 Retail Markets (365) of Troy, Michigan. 365 designs and builds unattended point of sale hardware and software used in Contract Foodservice, Vending and Hospitality. Most of 365’s customers use their technology platform to reduce labor costs, increase revenues and enhance consumer engagement. As part of this funding, 365 plans to continue invest in foodservice and small store technologies as well as expand internationally.

Plymouth has continued to fund 365 due to the talented and deep management team, their leading position in the Micro Market industry and the high revenue growth rate.

Mark Horne, Plymouth Venture’s Chief Executive Officer, commented, “365 has been a consistently strong performer for us. In fact, based on various rankings, we believe it to be the fastest growing of any company in Michigan with more than $10 million in annual revenue. Joe Hessling is a proven visionary in this new and rapidly growing market. We look forward to assisting 365 in continuing to aggressively build its business.”

Joe Hessling, 365 Retail Markets’ Chief Executive Officer, added, “Our strong relationship with Plymouth continues to pay off for us. The opportunities for self-service technology in the world is enormous, and having a resource that understands and is aligned with our strategies, is a key ingredient in our growth recipe. 365 has several groundbreaking initiatives underway and are still rapidly growing domestically and internationally, these investments have helped us grow from just 15 employees in the past, to 80 plus today.”

Plymouth Ventures’ Partner Jeff Barry sits on 365’s board and led this financing round.

About Plymouth Ventures

Plymouth Ventures is the manager for Plymouth Venture Partners I, Plymouth Venture Partners II, and Plymouth Venture Partners III. The company has four partners, Mark Horne, Jeff Barry, Kevin Terrasi, and Evan Ufer. Plymouth was founded by Ian Bund who remains active as a Senior Advisor. The firm is headquartered in Ann Arbor, Michigan. For more information, please visit www.plymouthvc.com.

 About 365 Retail Markets

365 Retail Markets, an expanding, self-checkout technology company based in Troy, Michigan, offers the best-in-class platform for vending, foodservice and hospitality. Its proprietary, 365 MicroMarket, is a turnkey, unmanned market that allows customers to increase sales, improve the customer experience and increase profits while decreasing operating costs. 365 Retail Markets has been pioneering innovation in the vending industry for over five years and continues to revolutionize the market with superior technology and ultimate flexibility in customization and branding.

For more information about 365 Retail Markets, visit www.365retailmarkets.com. You can also join 365 Retail Markets on Facebook, Twitter, Google+, YouTube and Linkedin.

 

365 Retail Markets Partners With Heartland Payments to Bring MasterCard Debit Back

April 17, 2015 – Troy, Michigan – After several years of strong customer demand, 365 has aligned their technology with Heartland Payments’ ability to accept MasterCard debit for low ticket, unattended payments.

Previously either unavailable on the payment centers or vending devices because of contractual or financial limits, MasterCard debit is immediately available on all 365 payment centers that use 365 Payments.  For those Operators that do not use 365 Payments, account executives will be in touch to discuss necessary steps to be able to accept MasterCard debit.

“This technological advance will have a huge positive effect on the profits of MicroMarket and Vending operators across the United States. Our thanks go out to those that overcame the obstacles and pushed behind the scenes to make this happen.  365 is already the world leader in accepting payments in MicroMarkets and Vending, this is a great addition to our ever-growing list,” says Joe Hessling, chief executive officer, 365 Retail Markets.

About 365 Retail Markets:

365 Retail Markets, an expanding, self-checkout technology company based in Troy, Michigan, offers the best-in-class platform for vending, foodservice and hospitality. Its proprietary, 365 MicroMarket, is a turnkey, unmanned market that allows customers to increase sales, improve the customer experience and increase profits while decreasing operating costs. 365 Retail Markets has been pioneering innovation in the vending industry for over five years and continues to revolutionize the market with superior technology and ultimate flexibility in customization and branding.

For more information about 365 Retail Markets, visit www.365retailmarkets.com. You can also join 365 Retail Markets on Facebook, Twitter, Google+, YouTube and Linkedin.

Lighten Up for Spring

Healthy-LivingCan you feel it? The days are longer, the sun is brighter, the birds are chirping. Spring is here! What does that mean for operators? It’s time to rotate your winter product offerings in favor of lighter, spring-friendly options. With the warm weather and the promise of trips to the beach, spring is usually a time for most people to reaffirm their New Years Resolution that they let slip during winter. Spring inspires people to crave fresh foods and beverages over hearty comfort foods of the cold months. Plan to incorporate refreshing drinks, brightly colored foods and cool treats. Try these five tips to revive and renew your MicroMarket for spring.

  1. Trade hearty soups and chili for lighter soups with summer vegetables.
  1. Add more fresh salads with summer berries and fruits. In that same token broaden your fresh fruit and veggie selections by adding fruit salads and mini veggie trays.
  1. Introduce ice cream to your frozen foods section. Keep it simple. In our MicroMarket we stock strawberry, vanilla and chocolate single-serve Häagen-Dazs ice cream.
  1. Winter is over, but you can still think “ice.” Add iced coffees and teas. As the weather warms up, the coffee lovers may opt for a more refreshing way to get their caffeine fix.
  1. Spring equals allergies. Consider stocking travel size, non-drowsy, allergy medicine.

 

 

 

 

365 Retail Markets and SV365 Technologies Limited Sign UK Distribution Agreement

365RMSV365

March 25, 2015 – Troy, Michigan – 365 Retail Markets has partnered with SV365 Technologies Limited to distribute 365 products and services in the United Kingdom and the Republic of Ireland.

365 Retail Markets specializes in MicroMarket technology solutions. MicroMarkets are becoming a growing trend in corporations in the United States because they offer a wide a variety of food and beverage options. By utilizing unmanned kiosks to make purchases, MicroMarkets can be open 24 hours a day, 7 days a week. 365 Retail Markets is the global leader in MicroMarket hardware and technology solutions by offering secure, scalable and integrated options to fit a variety of needs.

“We are very excited to bring the best in class MicroMarket technology to the UK,” says Walter Gill, SV365 director, “The MicroMarket sector in the UK is still embryonic but by launching with the global leader in MicroMarket technology, we plan to enter the market with speed and scale “

“In each country we enter it’s a little bit like starting over – ‘What is a MicroMarket?’ is a question I have not had to answer in many years, knowing how much consumers and clients love them, it’s a good place to be, ” says Joseph Hessling, 365 Retail Markets chief executive officer, “The UK culture brings new ideas and perspectives that we may not think about here in the U.S. and Canada, and with these new ideas, we have an opportunity grow into a better business and offer better products. The SV365 team has been excellent in helping us understand and adapt to the UK’s need and we look forward to the challenge of expanding and bring MicroMarkets overseas.”

SV365 has already begun introducing MicroMarkets in the United Kingdom at various exhibitions, including: Hotelympia, The Lunch Show and three Vendex exhibitions culminating in a MicroMarket seminar held last November. Their fully operational MicroMarket showroom is located at their Coventry.

“With our fully operational MicroMarket showroom in Coventry, and several installations we bring together 365 technology with other leading MicroMarket technology suppliers as well as color coordinated shelving and racking…it is a one-stop-shop for all your MicroMarkets requirements,” says Gill.

About 365 Retail Markets

365 Retail Markets, an expanding, self-checkout technology company based in Troy, Michigan, offers the best-in-class platform for vending, foodservice and hospitality. Its proprietary, 365 MicroMarket, is a turnkey, unmanned market that allows customers to increase sales, improve the customer experience and increase profits while decreasing operating costs. 365 Retail Markets has been pioneering innovation in the vending industry for over five years and continues to revolutionize the market with superior technology and ultimate flexibility in customization and branding.

For more information about 365 Retail Markets, visit www.365retailmarkets.com. You can also join 365 Retail Markets on Facebook, Twitter, Google+, YouTube and Linkedin.

 About SV365

SV365 TECHNOLOGIES LTD was established in 2013 specifically to introduce MicroMarket technology to the UK and Ireland. SV365 Technologies is owned and operated by professionals with decades of experience in vending and foodservice management. From equipment manufacturers, food producers and individual vendors, SV365 Technologies is well versed with each aspect of the business.

For more information about SV365 Technologies, visit www.sv365technologies.com. You can also join SV365 on Twitter @SV365tech, Facebook, and LinkedIn. You can email them at hello@sv365tech.com

 

Congratulations Five Star Food Service on Opening 400th MicroMarket

Jostens 1 (w logo)

“Partnering with 365 was a major switch in the kiosk technology we use. It has proved to be advantageous to our growth and negated many technical issues we encountered early on,” said Al Recher.

Eight months ago Chattanooga-based Five Star Food Service became one of the nation’s first independent vending operators to surpass the 300 micro-market threshold. Last week Five Star celebrated the opening of its 400th micro-market at a Jostens production facility in Clarksville. The Jostens installation marks the 133rd micro-market Five Star has opened this fiscal year which ends this month.

Officials said, “Five Star’s secret to success is its people. The unprecedented growth and success is due in large part to its dedicated micro-market organizational structure spanning from the corporate office to the branch level including area managers and route drivers who specialize in merchandising micro-markets.”

Read the full story at The Chattanoogan