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365 Retail Markets Partners With Heartland Payments to Bring MasterCard Debit Back

April 17, 2015 – Troy, Michigan – After several years of strong customer demand, 365 has aligned their technology with Heartland Payments’ ability to accept MasterCard debit for low ticket, unattended payments.

Previously either unavailable on the payment centers or vending devices because of contractual or financial limits, MasterCard debit is immediately available on all 365 payment centers that use 365 Payments.  For those Operators that do not use 365 Payments, account executives will be in touch to discuss necessary steps to be able to accept MasterCard debit.

“This technological advance will have a huge positive effect on the profits of MicroMarket and Vending operators across the United States. Our thanks go out to those that overcame the obstacles and pushed behind the scenes to make this happen.  365 is already the world leader in accepting payments in MicroMarkets and Vending, this is a great addition to our ever-growing list,” says Joe Hessling, chief executive officer, 365 Retail Markets.

About 365 Retail Markets:

365 Retail Markets, an expanding, self-checkout technology company based in Troy, Michigan, offers the best-in-class platform for vending, foodservice and hospitality. Its proprietary, 365 MicroMarket, is a turnkey, unmanned market that allows customers to increase sales, improve the customer experience and increase profits while decreasing operating costs. 365 Retail Markets has been pioneering innovation in the vending industry for over five years and continues to revolutionize the market with superior technology and ultimate flexibility in customization and branding.

For more information about 365 Retail Markets, visit www.365retailmarkets.com. You can also join 365 Retail Markets on Facebook, Twitter, Google+, YouTube and Linkedin.

Lighten Up for Spring

Healthy-LivingCan you feel it? The days are longer, the sun is brighter, the birds are chirping. Spring is here! What does that mean for operators? It’s time to rotate your winter product offerings in favor of lighter, spring-friendly options. With the warm weather and the promise of trips to the beach, spring is usually a time for most people to reaffirm their New Years Resolution that they let slip during winter. Spring inspires people to crave fresh foods and beverages over hearty comfort foods of the cold months. Plan to incorporate refreshing drinks, brightly colored foods and cool treats. Try these five tips to revive and renew your MicroMarket for spring.

  1. Trade hearty soups and chili for lighter soups with summer vegetables.
  1. Add more fresh salads with summer berries and fruits. In that same token broaden your fresh fruit and veggie selections by adding fruit salads and mini veggie trays.
  1. Introduce ice cream to your frozen foods section. Keep it simple. In our MicroMarket we stock strawberry, vanilla and chocolate single-serve Häagen-Dazs ice cream.
  1. Winter is over, but you can still think “ice.” Add iced coffees and teas. As the weather warms up, the coffee lovers may opt for a more refreshing way to get their caffeine fix.
  1. Spring equals allergies. Consider stocking travel size, non-drowsy, allergy medicine.

 

 

 

 

365 Retail Markets and SV365 Technologies Limited Sign UK Distribution Agreement

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March 25, 2015 – Troy, Michigan – 365 Retail Markets has partnered with SV365 Technologies Limited to distribute 365 products and services in the United Kingdom and the Republic of Ireland.

365 Retail Markets specializes in MicroMarket technology solutions. MicroMarkets are becoming a growing trend in corporations in the United States because they offer a wide a variety of food and beverage options. By utilizing unmanned kiosks to make purchases, MicroMarkets can be open 24 hours a day, 7 days a week. 365 Retail Markets is the global leader in MicroMarket hardware and technology solutions by offering secure, scalable and integrated options to fit a variety of needs.

“We are very excited to bring the best in class MicroMarket technology to the UK,” says Walter Gill, SV365 director, “The MicroMarket sector in the UK is still embryonic but by launching with the global leader in MicroMarket technology, we plan to enter the market with speed and scale “

“In each country we enter it’s a little bit like starting over – ‘What is a MicroMarket?’ is a question I have not had to answer in many years, knowing how much consumers and clients love them, it’s a good place to be, ” says Joseph Hessling, 365 Retail Markets chief executive officer, “The UK culture brings new ideas and perspectives that we may not think about here in the U.S. and Canada, and with these new ideas, we have an opportunity grow into a better business and offer better products. The SV365 team has been excellent in helping us understand and adapt to the UK’s need and we look forward to the challenge of expanding and bring MicroMarkets overseas.”

SV365 has already begun introducing MicroMarkets in the United Kingdom at various exhibitions, including: Hotelympia, The Lunch Show and three Vendex exhibitions culminating in a MicroMarket seminar held last November. Their fully operational MicroMarket showroom is located at their Coventry.

“With our fully operational MicroMarket showroom in Coventry, and several installations we bring together 365 technology with other leading MicroMarket technology suppliers as well as color coordinated shelving and racking…it is a one-stop-shop for all your MicroMarkets requirements,” says Gill.

About 365 Retail Markets

365 Retail Markets, an expanding, self-checkout technology company based in Troy, Michigan, offers the best-in-class platform for vending, foodservice and hospitality. Its proprietary, 365 MicroMarket, is a turnkey, unmanned market that allows customers to increase sales, improve the customer experience and increase profits while decreasing operating costs. 365 Retail Markets has been pioneering innovation in the vending industry for over five years and continues to revolutionize the market with superior technology and ultimate flexibility in customization and branding.

For more information about 365 Retail Markets, visit www.365retailmarkets.com. You can also join 365 Retail Markets on Facebook, Twitter, Google+, YouTube and Linkedin.

 About SV365

SV365 TECHNOLOGIES LTD was established in 2013 specifically to introduce MicroMarket technology to the UK and Ireland. SV365 Technologies is owned and operated by professionals with decades of experience in vending and foodservice management. From equipment manufacturers, food producers and individual vendors, SV365 Technologies is well versed with each aspect of the business.

For more information about SV365 Technologies, visit www.sv365technologies.com. You can also join SV365 on Twitter @SV365tech, Facebook, and LinkedIn. You can email them at hello@sv365tech.com

 

Congratulations Five Star Food Service on Opening 400th MicroMarket

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“Partnering with 365 was a major switch in the kiosk technology we use. It has proved to be advantageous to our growth and negated many technical issues we encountered early on,” said Al Recher.

Eight months ago Chattanooga-based Five Star Food Service became one of the nation’s first independent vending operators to surpass the 300 micro-market threshold. Last week Five Star celebrated the opening of its 400th micro-market at a Jostens production facility in Clarksville. The Jostens installation marks the 133rd micro-market Five Star has opened this fiscal year which ends this month.

Officials said, “Five Star’s secret to success is its people. The unprecedented growth and success is due in large part to its dedicated micro-market organizational structure spanning from the corporate office to the branch level including area managers and route drivers who specialize in merchandising micro-markets.”

Read the full story at The Chattanoogan 

365 Retail Markets Releases SP3 Software Update

March 17, 2015 – Troy, Michigan –During the wildly successful 365 MEET User Group held in early March, 365 Retail Markets announced the release of its latest software update: Service Pack 3 (SP3).

After listening to customer feedback and identifying industry trends, 365 Retail Markets developed innovative new features to ensure operating a MicroMarket with 365 technology is as seamless and profitable as possible. The SP3 update includes the following features:

  • Layered Promotions, bringing new scheduling capabilities to existing promotions and adding new QR code based coupons for distribution through mymarketaccount.com.
  • Mobile Inventory 2.0, for improved physical inventory capabilities, product prompting, and variance reporting.
  • Operator Notifications, which allows operators to proactively monitor their kiosk status.
  • NFC Payment Support – including Apple Pay and Google Wallet.
  • Blackboard Student Card Support

“We love spending time in the field with our Operators, and the new features and enhancements you see in SP3 are a direct result of their feedback. This update is packed with innovative ways to make managing and servicing your MicroMarket clients easier than ever before, and we’re just getting started,” Ryan McWhirter, Director of Product.

Thus far, feedback from those Operators who have been upgraded to SP3 has been overwhelmingly positive. 365 Retail Markets customers who have not been contacted for upgrade should expect a communication by the end of May.

About 365 Retail Markets

365 Retail Markets is a fast growing vending, foodservice and MicroMarket technology provider based in Troy, Michigan. Their best-in-class self-checkout and vending payment systems have been adopted by many of the leaders in the industry. Its proprietary, 365 MicroMarket, is a turnkey unmanned market that allows customers to increase sales, improve the customer experience, and increase profits, while decreasing operating costs. 365 Retail Markets has been pioneering innovation in the vending industry for over five years and continues to revolutionize the market with superior technology and ultimate flexibility in customization and branding.

For more information about 365 Retail Markets, visit www.365retailmarkets.com. You can also join 365 Retail Markets on Facebook, Twitter, Google+, YouTube, and LinkedIn.

The AirVend Solution for New Legislation

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By now, news of the Food and Drug Association’s requirements for vending machines has been widely reported.

According to the FDA, Americans eat and drink about one-third of their calories away from home, and people today expect clear information about the products they consume. With that in mind, nutritional transparency in the snacks that are offered in vending machines becomes increasingly important as more and more people are opting for a healthier lifestyle.

 Recap. What’s required?

  • Disclosing calorie information of foods sold in vending machines.
  • Calorie information may be placed on a sign near the article of food or selection button. Electronic or digital displays may also be used.
  • Posting of calorie information for foods sold from bulk vending machines (e.g., gumball machines, mixed nut machines).
  • Disclosing contact information of covered operators on the machines or otherwise with the required calorie declarations to enable FDA to contact operators for enforcement purposes.

Without a technology solution, manual compliance such as posters, signage or stickers, will take vending machine operators an estimated 14 million hours of labor and operators will incur an annualized cost of $37.9 million.

Having recently acquired AirVend, 365 Retail Markets is in a unique position to help vending operators cut these costs and save time. AirVend units have the ability to display nutritional information. AirVend units can be retrofitted to existing vending machines and also provides consumers with a variety of payment options, including NFC and credit card payments.

Vending operators must be compliant by December 1, 2016. There is still time to make a smart investment for your business. Contact a 365 Retail Markets Sales Rep today to find out how at sales@365smartshop.com

 

 

 

 

 

 

MEET is Coming Soon

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Update: Registration is now closed.

The clock is ticking! The deadline to register for MEET is THIS FRIDAY, February 20th. MEET is designed to Motive Educate Entertain and Train. Day 1 is already sold out. To register for for the Day 2 on March 3rd, click here.

We’ve worked long and hard developing a program that will be both engaging and informative. We’ve gathered top industry experts and 365 gurus under one roof for extensive training, stimulating dialogue and professional networking.

All are encouraged to take advantage of this opportunity to mine the wealth of knowledge and expertise.

The day will open with a special presentation from Bob Bolak, President of Sandler Training on Strategic Customer Care. Following the opening presentation, there will be four panel discussions on the topics of:

  • Optimizing Product Choices
  • Theft & Spoilage
  • Customer Service & Contracts
  • VDI-VMS and Software Integration

We are pleased to have Michael Kasavana, PhD, and NAMA-endowed professor in Hospitality Business at Michigan State University, John Hickey, success consultant at Tech 2 Success as panel emcees.

Following the panel discussions there will be presentations on the topics of:

  • The Right Products for Micro Markets – Kelly Fulford, Senior Category Development Manager, General Mills Convenience
  • How to Win Customers and Keep Them Happy – Matt Caston, 365 Retail Markets, Chief Strategy Officer
  • Inventory Management – Erin Calkins, 365 Retail Markets, Business Analyst,
  • Promotions– Sarah Brooks, 365 Retail Markets, Business Analyst

In addition to the panel discussions, there will be private training led by 365 employees. Appointments for the private sessions are on a first-come, first-serve basis. If you’ve registered for MEET, keep an eye out for the sign up invitation in the coming week. Attendees can register for the following training sessions:

  • AirVend
  • DVR Camera Installation
  • MyMarketAccount.Com
  • Payments and Credit Card Processing
  • Inventory Management
  • Reporting and SmartHQ

The entire day culminates in the release of our brand new platform that has been carefully developed based on customer feedback and industry standards.

Did you book your hotel room yet? We have a special group rate for MEET. Click here to book. Last day to secure your room with our group rate is February 23rd.

Hearts Reign Supreme in February

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Hearts reign supreme in February. Valentine’s Day is around the corner and on January 30th, President Barack Obama declared February as American Heart Month. Therefore, in honor of hearts around the country, we’ve dedicated this post to the blood-pumping, life-sustaining organ that looks nothing like picture we learned to draw in school.

 

A Few Not-So-Fun Facts

  • Heart disease is the No. 1 cause of death in the United States and claims more lives than all forms of cancer combined.
  • Heart disease causes 1 in 3 women’s deaths each year, killing approximately one woman every minute.
  • 90% of women have one or more risk factors for developing heart disease.
  • The symptoms of heart disease can be different in women and men, and are often misunderstood.
  • The direct and indirect costs of heart disease total more than $320.1 billion. That includes health expenditures and lost productivity.

So what can you do?

  1. Drink at least 64 ounces of water a day.
  2. Load up on essential fatty acids. Raw nuts like almonds and walnuts as well as seeds like flax seeds are a good choice.
  3. Add some color to your to your diet! Aim for 5 servings of fruits and vegetables a day. Spinach, broccoli, avocado, blueberries, tomatoes, red bell peppers to name a few are heart-smart options and they would make an awesome salad.
  4. Get at least 30 minutes of exercise everyday. A brisk walk is sufficient and is a great way to relieve stress.
  5. Talk to your doctor about starting and maintaining a heart-healthy regimen.

 

The good thing is that being heart-smart doesn’t mean you can’t indulge. Valentine’s Day is quickly approaching, and chocolates and wine are on the heart-approved list – just be sure to grab the healthy kind. Give your sweetheart dark chocolate instead of milk chocolate and pair it with a glass of red wine.

Visit the American Heart Association’s website for more information about heart health and additional resources.

365 Retail Markets Welcomes AirVend to the Family

Troy, MI – February 3, 2015 – 365 Retail Markets is celebrating the addition of AirVend into its family of products.  365 and AirVend have partnered together in the past to bring innovative solutions into the vending market and are looking forward to continuing their foodservice technology development under one roof.

AirVend, founded in 2012, is a vending technology company based in Provo, Utah.  AirVend designs, develops, and distributes interactive touchscreen devices that can be retrofitted to nearly any vending machine. AirVend’s AV5 and AV7 units provide operators with a cashless payment solution, machine telemetry, inventory tracking, and the ability to wirelessly load and display promotional materials.  The progressive technology allows for not only credit card payments, but also mobile payments using Near Field Communication (NFC), a growing trend in the industry. Additionally, AirVend units have the capability to display nutritional information, a feature that is especially significant given the new legislation governing the vending industry.

Offering AirVend alongside the current line of products will allow 365 to continue to drive technology change and growth in the industry and provide operators a more comprehensive suite of products.  As the two businesses grow together, development teams from both organizations will be working to integrate both platforms.

“The 365/AirVend partnership has always been a very natural one for both companies” said 365 Retail Markets chief executive Joe Hessling. “As we take this next step, there will be little to stand in the way of what this industry has been begging for, a seamless connection for inventory, reporting, payment, promotion, and consumer engagement.”

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About 365 Retail Markets

365 Retail Markets is a fast growing vending, foodservice and MicroMarket technology provider based in Troy, Michigan. Their best-in-class self-checkout and vending payment systems have been adopted by many of the leaders in the industry. Its proprietary, 365 MicroMarket, is a turnkey unmanned market that allows customers to increase sales, improve the customer experience, and increase profits, while decreasing operating costs. 365 Retail Markets has been pioneering innovation in the vending industry for over five years and continues to revolutionize the market with superior technology and ultimate flexibility in customization and branding.

For more information about 365 Retail Markets, visit www.365retailmarkets.com. You can also join 365 Retail Markets on Facebook, Twitter, Google+, YouTube, and LinkedIn.

 

365 Retail Markets to Host First Ever User Group in Nashville

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365 Retail Markets to host its first user group conference, 365 MEET

Troy, MI—January 20, 2015—365 Retail Markets are pleased to announce that the MEET User Group is officially coming to Nashville, Tennessee, March 2nd and 3rd at the Gaylord Opryland Resort and Convention Center.

MEET is designed to Motivate, Educate, Entertain and Train current and future 365 customers to operate more efficient and profitable MicroMarkets using 365’s award winning technology. Following the education and training sessions, attendees will also get an exclusive first look at the latest products to launch from 365.

“We’ve achieved tremendous success over the past seven years. Today we’re in a position to reach back to our customers and show them how our tools can make their MicroMarkets more profitable. At the end of the day, we have a great new platform to launch,” said Joseph Hessling, 365 CEO.

Participants will meet and learn from industry experts on Promotions, Inventory Management and Unique Selling Practices. They will also have the opportunity to participate in panel led discussions as well as network with industry peers. The comprehensive education and training sessions have been designed to appeal to Owners and Operators, Office Administrators, MicroMarket Managers, and Technicians.

“This event is for everyone. MEET will provide hands-on education as well as 1-1 meetings with the 365 team with an opportunity to pick our brains. We view this as a great opportunity for participants to learn best practices from industry thought leaders, suppliers and peers,” Hessling said.

Due to high-demand the first day, March 2nd, has already Sold Out. However, registration for March 3rd is still open. Those interested in attending can visit 365RetailMarkets.com/MEET2015 and register online.

Admission into MEET is $365 for non-customers and free for current 365 Retail Market customers. Participants are responsible for their own airfare and hotel.

Register by February 2nd and receive a complimentary 365 gift.

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About 365 Retail Markets

365 Retail Markets is a fast growing vending, foodservice and MicroMarket technology provider based in Troy, Michigan. Their best-in-class self-checkout and vending payment systems have been adopted by many of the leaders in the industry. Its proprietary, 365 MicroMarket, is a turnkey unmanned market that allows customers to increase sales, improve the customer experience, and increase profits, while decreasing operating costs. 365 Retail Markets has been pioneering innovation in the vending industry since 2008 and continues to revolutionize the market with superior technology and ultimate flexibility in customization and branding.

For more information about 365 Retail Markets, visit www.365retailmarkets.com. You can also join 365 Retail Markets on Facebook, Twitter, Google+, YouTube, and LinkedIn.