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MicroMarket Cleaning Routines_Green-04-04

6 Areas to Clean Routinely in Your MicroMarkets

As featured in the May Edition – Micro Market News from VendingMarketWatch.com

Cleanliness is an important determining factor of a consumer’s desire to shop in a market. Just as a high standard of cleanliness helps restaurant operators retain customers and grow repeat business (Technomic), the same holds true for MicroMarkets. According to the Worldwide Cleaning Industry Association (ISSA), 95% of shoppers reported that an unclean retail environment negatively influences their shopping decisions. “Shoppers want to feel comfortable when visiting a retail environment and ensuring that a store is clean and healthy is a crucial part,” said Dan Wagner, ISSA’s Director of Facility Service Programs.

In addition to encouraging customers to shop frequently in your market, a regular cleaning routine will also help your equipment to last longer. Dust and debris can interfere with the functionality of your coolers, leading to costly repairs and premature replacements.

According to NAMA, a MicroMarket route driver needs to have access “to portable water and a sanitation kit consisting of a cleaning pail, disposable towels, detergent and sanitizer in spray bottles and window cleaner” in order to perform a routine cleaning.

At every delivery, route drivers should:

Clean Coolers

The coolers are subjected to a lot of handling. Take care to wipe down the glass of the cooler doors, the racks and the handles. This is especially important during cold and flu season. The products will look more appetizing without the fog of fingerprints.

Clean Kiosks

Just as with the cooler doors, the kiosk is also a high traffic area. Wipe it down to remove fingerprints, sanitize all of the surfaces and check for trash around it.

Dust

In particular, the top of coolers and the product racks.

Merchandise Products

Make sure that all products are displayed with the labels facing forward and pull the cords on the racks.

Clean OCS

Coffee makes the office go round. If your company offers coffee service, make sure to clean the coffee machine, organize the sugar and sugar substitutes and turn the coffee creamers label-up.

Once every three months, route drivers should:

Clean Cooler Grills

The cooler grills should be cleaned as they get dusty. In addition to being unappealing, the dust can inhibit the power flowing through your refrigerator and make clog air intake.

Bonus – Clean Tables

Most companies have a janitorial service or cleaning committees, but you can take it up a notch by removing trash from the tables and giving them a quick wipe down.

Don’t let fingerprints, dust, and clutter cause your customers to be turned off from your market. Taking the time to develop and implement a consistent cleaning routine will not only keep you on the right side of health code laws and improve the quality of your equipment, but it will also help you sell more product.

Inventory is your secret weapon. Watch this video!

Also featured this month…

For K&R Vending Combining Routes Delivered Greater Returns

Although the traditional industry practice of the past may have been to separate micro market and vending routes, operators are increasingly combining the two in order to increase efficiencies…continue reading!

OTI Partners with US-based 365 Retail Markets to Supply Cashless Payment Solutions for MicroMarkets

ROSH PINNA, Israel (GLOBE NEWSWIRE) — On Track Innovations Ltd. (OTI) (NASDAQ:OTIV), a global provider of near field communication (NFC), cashless payments and fuel management solutions, has formed a new strategic partnership with 365 Retail Markets, the leader in MicroMarket technologies.

US-based 365 Retail Markets enables each customer’s entire ecosystem with cutting-edge technology, unrivaled selection, and world-class support. Combined with OTI’s best-in-class, field-proven and secure cashless solutions, MicroMarket operators and their customers benefit from this robust design.

“The partnership with 365 Retail Markets shows how OTI is committed to increasing its presence and activities in the US market,” says OTI CEO, Shlomi Cohen. “Our pre-certified off-the-shelf cashless payment solutions are very cost-effective and have proved to be a great fit to the US vending, self-service and automated retail markets.”

365 has been pioneering innovation in the vending industry since 2008, expanding their technologies beyond MicroMarkets to encompass a broad range of self-service and payment products. 365’s newest concept, the Connected Campus, streamlines vending operations by linking devices and customer accounts for efficient management. Incorporating OTI’s secure cashless payment solutions is a huge step forward in fulfilling 365’s strategy for supporting operator processes and boosting their business.

“As 365 continues to expand globally, it becomes more and more important for us to have the right relationships to keep up with payment demands,” adds 365 CEO, Joe Hessling. “OTI is the right choice for us and we look forward to years of innovation together.”

For more information on OTI’s cashless payment solutions for unattended retail environments visit the company’s website, follow the company on Twitter or LinkedIn, or schedule a meeting with OTI team at the upcoming NAMA OneShow.

About OTI
On Track Innovations (OTI) is a global leader in the design, manufacture and sale of secure cashless payment solutions using contactless NFC technology with an extensive patent and IP portfolio. OTI’s field-proven innovations have been deployed around the world to address cashless payment and management requirements for the Internet of Payment Things (IoPT), wearables, unattended retail and petroleum markets. OTI distributes and supports its solutions through a global network of regional offices and alliances, including UCP, Inc. in North America. For more information, visit www.otiglobal.com.

Safe Harbor for Forward-Looking Statements
This press release contains forward-looking statements within the meaning of the Private Securities Litigation Reform Act of 1995 and other Federal securities laws. Whenever we use words such as “believe,” “expect,” “anticipate,” “intend,” “plan,” “estimate” or similar expressions, we are making forward-looking statements. For example, we are using forward-looking statements when we discuss our expectations regarding our growth or profitability, reduction of costs and expenses, expected divestitures, plans for our existing and new products and services, penetration of new markets and securing new customers, contributions of our regions to our growth, resolution of our outstanding patent infringement claims, strengthening of our balance sheet and delivery long-term shareholder value. Because such statements deal with future events and are based on OTI’s current expectations, they are subject to various risks and uncertainties and actual results, performance or achievements of OTI could differ materially from those described in or implied by the statements in this press release. Forward-looking statements could be impacted by the effects of the protracted evaluation and validation periods in the U.S. and other markets for contactless payment cards, or new and existing products and our ability to execute production on orders, as well as other risks and uncertainties, including those discussed in the “Risk Factors” section and elsewhere in our Annual Report on Form 10-K for the year ended December 31, 2016, and in subsequent filings with the Securities and Exchange Commission. Although we believe that the expectations reflected in such forward-looking statements are based on reasonable assumptions, we can give no assurance that our expectations will be achieved. Except as otherwise required by law, OTI disclaims any intention or obligation to update or revise any forward-looking statements, which speak only as of the date hereof, whether as a result of new information, future events or circumstances or otherwise.

About 365 Retail Markets

365 Retail Markets, a rapidly growing self-service technology company with offices in Metro Detroit, Santa Clara, and Provo, creates technology that connects people with products at work. Our proprietary 365 technology provides a turnkey platform that allows customers to increase sales, improve the end user experience, and increase profits while reducing operating costs!

For more information about 365 Retail Markets, visit www.365retailmarkets.com. You can also follow 365 Retail Markets on FacebookTwitterGoogle+YouTube and Linkedin.

OTI Contact:
Neil Barr
OTI
+972-4-686-8004
press@otiglobal.com

365 Retail Markets Contact:
Jen Tonio
365 Retail Markets
888-365-7382
jen.tonio@365smartshop.com

Read more: http://www.nasdaq.com/press-release/oti-partners-with-usbased-365-retail-markets-to-supply-cashless-payment-solutions-for-micromarkets-20170418-00582#ixzz4fSMWeYB9

365 Retail Markets Names Joe Rogan Chief Financial Officer

Joe Rogan named 365 CFOTroy, MI – April 26, 2017 – 365 Retail Markets, a rapidly growing self-service technology company, is pleased to announce the recent appointment of Joe Rogan to Chief Financial Officer.

As CFO, Joe will implement processes and procedures to support 365’s significant increase in customers and new product introductions. He and his team will also focus on report development to facilitate the transition of customers to the 365 Connected Campus.

“Joe Rogan has been on the 365 Board of Directors for close to 5 years, so no one knows our business as well as he does,” says CEO, Joe Hessling. “His industry and financial expertise is unparalleled, and I am proud to have him on the 365 team.”

An early adopter of MicroMarkets, Joe Rogan has 17 years’ experience as a high-level influencer in the vending and foodservice industry.  He will leverage his experience and relationships to help understand customer needs and construct innovative solutions.

Joe also served as a key consultant in 365’s recapitalization process that brought in McCarthy Capital.

About 365 Retail Markets

 

365 Retail Markets, a rapidly growing, self-checkout technology company with offices in Metro Detroit, Santa Clara, and Orem offers the best-in-class point of sale platform for use in the workplace. Its proprietary 365 MicroMarket is a turnkey, unmanned market that allows customers to increase sales, improve the customer experience, and increase profits while decreasing operating costs. 365 Retail Markets has been pioneering innovation in the foodservice, hospitality and vending industries since 2008, and continues to revolutionize the market with superior technology and ultimate flexibility in customization and branding. 365 has won many awards for their innovation and growth, including recent inclusion in the Inc. 5000 List Of Fastest-Growing Private Companies In The US for the second year in a row.

For more information about 365 Retail Markets, visit www.365retailmarkets.com. You can also join 365 Retail Markets on FacebookTwitterYouTube, and LinkedIn.

Press Contact:

Jen Tonio, 365 Retail Markets

888-365-7382

jen.tonio@365smartshop.com

365 at 2017 NAMA OneShow

365 Retail Markets Exhibiting New Technologies at 2017 NAMA OneShow

TROY, MI – April 18, 2017 – 365 Retail Markets, award-winning MicroMarket and vending technology provider, will be showcasing a new suite of products during the NAMA OneShow, booth #427 in Las Vegas, NV at The Venetian on April 19-21, 2017.

365 is committed to continually releasing new cutting-edge technology to help our customers increase sales and grow their businesses, and we are proud to showcase the following new products:

  • 365 nanomarket™ is a modern, tablet-based device for smaller populations, allowing operators to expand into locations that were previously cost prohibitive. Operators will enjoy the ability to quickly and easily open new locations without sacrificing the quality and innovation they have come to expect from 365’s suite of products.
  • ReadyTouch is best known for creating self-service point of sale software for onsite foodservice operations within corporations, schools, airports, healthcare and more. With a variety of modes, the ReadyTouch system fits any dining scenario from self-checkout to kitchen management, for increased efficiency and customer satisfaction.
  • Cancel Alert is designed to reduce theft by better enabling operators to collect data and investigate shrinkage.
    When a purchase is cancelled, the kiosk webcam captures an image of the customer and real-time transaction details. This data is uploaded to SmartHQ and logged as a Cancel Alert, including the location, time cancelled, kiosk screen, total amount, and customer account.
  • 365 Inside is a low-cost, easy-to-install add-on for vending machines. The combination of the device and the company’s 365Pay app creates a seamless cashless payment solution that can also generate operational reports, transmit wireless real-time alerts and push nutritional data.
  • P2PE enables clients and consumers alike to be confident that their transactions are secure. This makes conversations with client IT departments much easier!
  • Connected Campus℠ seamlessly connects MicroMarkets, nanomarkets™, AirVend, and ReadyTouch products with a single stored-value account (GMA) and app!

“This year is really special for 365. As always, we have several new products and partnerships to launch at the show, but this year is over the top,” says 365 CEO, Joe Hessling. “With new hardware, software, mobile, services, team members and special consumer engagement tools, this NAMA will be ludicrous mode for 365.”

365 Marketing Manager, Jen Tonio will be speaking on Promotional Merchandising and Effective Marketing at the NAMA OneShow Pre-Conference Education Session, Mastering Micro Markets, on Tuesday, April 18.

Contact us for a demo of our new software, or visit booth #427 to learn more about our kiosks from the 365 team.

About 365 Retail Markets

365 Retail Markets, a rapidly growing self-service technology company with offices in Metro Detroit, Santa Clara, and Provo, creates devices that connect people with products at work. The proprietary 365 technology provides a turnkey platform that allows customers to increase sales, improve the end user experience, and increase profits while reducing operating costs!

For more information about 365 Retail Markets, visit www.365retailmarkets.com.

You can also follow 365 Retail Markets on FacebookTwitterGoogle+YouTube and LinkedIn.

 

Press Contact

Jen Tonio, 365 Retail Markets
888-365-7382
jen.tonio@365smartshop.com

ReadyOrder

365 Retail Markets Welcomes ReadyTouch to the Family

Troy, MI – April 14, 2017 – 365 Retail Markets proudly announces the addition of ReadyTouch to its family of products, and is looking forward to continuing the development of their innovative foodservice software solutions for the dining market.

ReadyTouch is best known for creating self-service point of sale software for onsite foodservice operations within corporations, schools, airports, healthcare facilities and more.

“The acquisition of ReadyTouch really fits our long-term strategy of building out the Connected Campus℠. By adding the self-service dining products of ReadyTouch to our market-leading 365 MicroMarket and AirVend vending technology, we really created the all-in-one platform that our enterprise customers have been asking us for,” said 365 CEO, Joe Hessling. “The addition of the ReadyTouch team members to 365 was just as much of a draw. We expect big things from this combination.”

With a variety of modes, the ReadyTouch system fits any dining scenario, from self-checkout to kitchen management, for increased efficiency and customer satisfaction.

ReadyTouch Flex delivers end-to-end solutions designed to transition between two modes:

  • ReadyPayGo eliminates long lines with quick grab-and-go self-checkout for customer convenience, ideal for rush periods and maintaining afterhours operations.
  • ReadyCashier streamlines cashier service by reducing human error through flexible menu display, speedy technology, and many third party integrations.

ReadyOrder is the innovative order-ahead application that runs on all models of touchscreen and mobile devices, designed to allow the customer to place orders that can be sent to the kitchen for completion.

ReadyTouch KMS (Kitchen Management System) allows kitchen staff to manage their incoming orders and notify the customer when their order is ready.

The ReadyTouch product suite is available now. For more information or to order yours, contact our dedicated sales team at sales@365smartshop.com or call (888) 365-7382.

To demo ReadyTouch in person, visit us at the NAMA OneShow at booth #427.

 

About 365 Retail Markets

365 Retail Markets, a rapidly growing self-service technology company with offices in Metro Detroit, Santa Clara, and Provo, creates devices that connect people with products at work. Our proprietary 365 technologies provide a turnkey platform that allows customers to increase sales, improve the end-user experience, and increase profits while reducing operating costs!

For more information about 365 Retail Markets, visit www.365retailmarkets.com. You can also follow 365 Retail Markets on FacebookTwitterGoogle+YouTube and LinkedIn.

 

Press Contact
Jen Tonio, 365 Retail Markets
888-365-7382
jen.tonio@365smartshop.com

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5 Easy Steps To Increase Same-Store MicroMarket Sales

As featured in the April Edition – Micro Market News from VendingMarketWatch.com

It is a misconception that micro markets are an extension of vending. While fundamentally, both micro markets and vending aim to meet the same basic need: conveniently providing snacks and beverages to consumers. MicroMarkets, are more closely aligned to convenience stores and operators should use the techniques and procedures that are employed throughout the food service retail establishments when implementing strategies in their MicroMarket operations. This is especially true when attempting to increase same-store MicroMarket sales.

1. Location, location, location

One thing retailers do well is managing the flow of the customer throughout the store. The flow of your market is important in directing your customers throughout the market. Assume that cold beverages are a staple for all purchases and have them placed away from the kiosk so that consumers will see all of the offerings as they make their way to checkout. Be sure to place perishable items at eye-level to reduce spoilage. Don’t forget the all-important impulse purchase. Place small items like candy and gum at the point of sale to take advantage of those spur-of-the-moment purchases.

2. Rotate products

Rotate product offering periodically. By introducing a new product in the place of a slow-moving item you will increase sales and reduce spoils. A new product does not have to be new but rather new to the market.

3. Keep it fresh

A good fresh food offering will draw more consumers to the market and will be bigger ticket purchases as they will be part of a “meal” – sandwich, beverage and chips. This is the hardest part to manage, as a “poor” fresh food offering (high priced, low quality, limited selection, etc.) can turn customers away.

4. Coffee

A good coffee offering will bring people to the kiosk more often and drive other product sales.

5. Price to sell

The easiest way to increase same store sales is to ensure that your pricing is accurate and appropriate. That means that you should:

•    Review all of your pricing to make sure that there are no “mistakes.” If prices are above acceptable levels you will lose volume.

•    Make sure that you adjust prices upward for market trends that your customers will recognize and accept. One tried and accepted methodology is to keep on top of convenience store/gas station pricing in the area. Customers will see these as natural alternatives.

•    Price products to the 9’s. Instead of $1.05 go to $1.09. The extra $0.04 is worth roughly 3% on average and customers generally won’t notice or complain about the increase.

•    Make sure that you capture sales tax and bottle deposits separately from the list price. Together they can represent up to 10% of sales price.

Increasing same-store MicroMarket sales doesn’t have to be a daunting task. Making strategic decisions regarding the store’s layout, product offering and pricing can help to mitigate operations cost and add revenue to individual stores. In this case, look to convenience stores for inspiration.

Ready to “sign up” for increased sales? Watch this video!

Also featured this month…

Value Bins And Water Racks Set Coca-Cola Bottling Co. United Micro Markets Apart

Every day, Eric Langswager considers how to make his micro markets shine among his competitors. As the business development manager at the Birmingham, AL headquarters of Coca-Cola Bottling Company United…continue reading!

nanomarket_3wayview-copy

365 Retail Markets Launches Innovative nanomarket™ Kiosk

 

Troy, MI – April 4, 2017 – 365 Retail Markets is excited to announce the release of its latest self-checkout kiosk, the nanomarket™. The 365 nanomarket™ is a modern, tablet-based device for smaller populations, allowing operators to expand into locations that were previously cost prohibitive. Operators will enjoy the ability to quickly and easily open new locations without sacrificing the quality and innovation they have come to expect from 365’s suite of products.

“365 Retail Markets has always been committed to helping our customers realize new opportunities in the marketplace,” said Joe Hessling, CEO of 365 Retail Markets. “The nanomarket™ is our clearest expression of that goal. While providing a lower cost of entry, we did not set out to simply create a less expensive kiosk. The nanomarket™ is packed full of new features that delight clients and lay the groundwork for 365’s direction in the years ahead.”

Since hitting the market, the nanomarketTM has been well received by Operators and end users alike. Operators are surprised by the features that come standard in such a small, sleek package, including:

  • P2PE credit card encryption – clients and consumers alike can be confident that their transactions are secure. This makes conversations with client IT departments much easier!
  • NFC Support – operators are able to accept mobile wallets such as Apple Pay and Android Pay.
  • 2D barcode scanner – consumers can scan products as well as present the 365Pay app’s QR code to identify themselves at the nanomarket™ and utilize global market accounts!
  • Quickpay – check out without touching a single button! Simply scan your product, followed by the 365Pay app QR code, or barcoded card and check out in three seconds or less!
  • Search Button and Nested Menus – merchandise an unlimited number of non-barcoded items and allow consumers to search for items by name or barcode at any time!
  • Built-in Cellular Service – an optional feature operators may order, allows the nanomarket™ to arrive connected to the Internet out of the box! Stock a handful of nanomarkets™ at your warehouse and install the same day you win the deal! Operators can also use Wi-Fi where available.
  • Self-Staging and Diagnostics – configure new locations online then stage the kiosk in five minutes using the new provisioning app built into every nanomarket™!
  • Email and SMS receipts – now any consumer, including anonymous credit card purchasers can receive receipts. Account users can also see purchase history directly in the 365Pay app.

Powered by 365’s newest software platform, the nanomarketTM represents the future of innovation at 365 and is the gateway to the 365 Connected CampusSM.

The 365 nanomarket™ comes complete with a drill template in every box, making it quick and easy to affix the nanomarket™ to any countertop or floating shelf. A carefully crafted locking ring enables the nanomarket to have a sturdy connection to the counter while still maintaining a polished and finished look.

“The nanomarket™ provides a glimpse into where we’re headed at 365. While so much of the nanomarket™ will be familiar to our operators, there are several underlying benefits that will only begin to reveal themselves over time.” said Ryan McWhirter, Director of Product. “Our vision of a connected campus, allowing one consumer account to traverse markets, vending and dining starts with nanomarket™. Where it ends, we’ll see.”

The 365 nanomarket™ is available now. For more information or to order yours, contact our dedicated sales team at sales@365smartshop.com or call (888) 365-7382.

To demo the nanomarketTM in person visit us at the NAMA OneShow at booth #427.

Watch the video below to see 365 nanomarket™ in action!

About 365 Retail Markets

365 Retail Markets, a rapidly growing self-service technology company with offices in Metro Detroit, Santa Clara, and Provo, creates technology that connects people with products at work. Our proprietary 365 technology provides a turnkey platform that allows customers to increase sales, improve the customer experience, and increase profits while reducing operating costs!

For more information about 365 Retail Markets, visit www.365retailmarkets.com. You can also follow 365 Retail Markets on FacebookTwitterGoogle+YouTube and Linkedin.

Press Contact

Jen Tonio, 365 Retail Markets

888-365-7382

jen.tonio@365smartshop.com

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Introducing New Products In 5 Easy Steps

As featured in the March Edition – Micro Market News from VendingMarketWatch.com

You’ve done the research and you know the top selling MicroMarket products. Your market is expertly merchandised, and you’ve run some awesome promotions, but you notice that engagement is declining. What do you do? The answer could be your product mix. Variety is the spice of life, right? Infuse new life into your market by introducing new products.

Here are a few tips and tricks to successfully introduce new flavors and revitalize your sales.

1. Say it Loud

Send an email to your customers letting them know that there’s something new. Utilize signage (including digital) to highlight the new offering.

2. Hold a Tasting

Retailers such as Costco give out free samples not only as way to enhance the customer’s experience, but to drive sales. According to a study in the Atlantic, “[free] samples have boosted sales by as much as 2,000 percent.” Holding a tasting is a great way to encourage your customers to try the new product in a risk-free way and encourage them to purchase it in the future. Furthermore, a tasting gives operators an opportunity to immediately gauge customer reaction to the new product.

3. Select Product By Season

• Try introducing new products seasonally, like a new ice cream flavor in the summer or pumpkin spice in the fall.

• Offer products that are hard to find. Talk to your supplier about the availability of limited edition flavors.

• Introduce new, local flavors.

4. Optimize Product Location

Place new items at eye level so that it is the first thing your customers will see or near the kiosk so that they’ll see it as they check out and make an impulse purchase. Just as in real estate, location is key!

5. Review Your Data

The best way to truly know how a new product is doing is to review your data. Crunch the numbers to see if the new product is moving, if it may perform better in a different location, or if it needs to be scrapped altogether. Reviewing your inventory weekly will help you to make informed decisions in your market.

The frequency in which new products should be introduced varies from operator to operator with some saying twice per week to twice per month. You have to try what works best for your operations and your locations. However, a regular cadence of new products to try is a must to keep your market from going stale and your customers excited about your market.


Take a look at the #1 selling product in each food/beverage category for 2016

Also featured this month…

Manufacturer Partnership Results In 100% Post-Promotion Sales Lift For Michigan Operator

Promotions are one of the most useful features about micro markets. They keep a market location exciting and encourage additional purchases. Devin Smith, the director of product and brand development for All Star Services in Port Huron, MI has experienced their benefit first hand…continue reading!