Reliability at 365 Retail Markets

365 Retail Markets provides the backbone to support our customers real-time business needs. We utilize state-of-the-art cloud infrastructure with high availability to provide these services across all of our product suites. We know that your business depends on our business, and 365 is committed to ensuring our products, applications, and infrastructure are stable, secure, and at scale.

Reliability Indicators

Disaster Recovery and Business Continuity

Our cloud infrastructure takes advantage of elastic scale, multi-level redundancy, and failure options across regions to reduce latency, maintain reliability, and scale with your organization’s needs.

Our DR/BC plan is tested annually in “live” simulations to ensure we’re prepared to keep your business running!

24 / 7 System Monitoring

365 leverages centralized logging and analytics to monitor cloud infrastructure across AWS, Azure, and GCP.

Our support and DevOps teams monitor your infrastructure around the clock, so you don’t have to.

SLA to Ensure Maximum Uptime

Our exclusive customers enjoy guaranteed uptime

You can monitor our systems for scheduled maintenance or outages from our Status Page


We regularly patch all supported POS system, to ensure they have the latest security updates and are running the most recent stable OS.

Our servers and infrastructure are also patched every quarter during regular scheduled maintenance windows.