Published • 12 Nov 2024
During the holidays, car dealerships often see an increase in foot traffic. Whether customers are taking advantage of year-end sales, having their cars serviced, or just stopping by to browse, the showroom can get busy. Keeping customers satisfied while they wait is key to ensuring they have a positive experience. And with the right tools, you can turn long wait times into a comfortable, stress-free part of their visit.
That’s where Stockwell and PicoCooler Vision come in. These smart, unattended retail solutions offer a simple way for customers to grab snacks, drinks, or even car-related products, all while requiring little staff involvement.
Make Waiting a Little Easier
Holidays bring in more customers, but they can also mean longer wait times—whether for test drives, service appointments, or paperwork. Instead of customers sitting idle, give them a way to stay refreshed with quick, easy access to drinks and snacks. Stockwell and PicoCooler Vision allow customers to grab whatever they need from a machine, without waiting in line or needing assistance.
This self-service convenience means they can enjoy a drink or snack without interrupting their time at the dealership. Whether they’re waiting for a sales rep or for service to finish, the experience remains smooth and hassle-free.
Minimal Staff Involvement Needed
During the busy holiday season, your team is already stretched thin with the influx of customers. Managing food and drink services could add unnecessary strain. The beauty of Stockwell and PicoCooler Vision is that they’re fully automated. These machines require no staff involvement and can be restocked easily through remote inventory tracking. This means your employees can stay focused on what matters most: helping customers and closing deals.
If your staff does want to get involved, they can easily purchase items for potential customers as a sales tactic. Dealerships can even load funds to salespeople's accounts so they can provide for customers without paying out of their own pockets.
Keep Customers Engaged
A big part of a great customer experience is keeping people engaged and happy while they wait. With options for drinks, snacks, and even small accessories, your customers will appreciate the added convenience. Whether they’re snacking on a quick bite or picking up a charger for their phone, they’re able to make the most of their time. And when your customers are comfortable and engaged, it boosts the overall mood of the dealership, turning a waiting period into an opportunity for satisfaction.
Simplified, Cashless Payments
The days of fumbling for cash or struggling with change are over. With 365Pay, customers can pay quickly and securely through contactless payment methods, including debit and credit cards, or mobile wallets. This makes transactions fast and easy—perfect for busy holiday shoppers looking to get in and out without delay.
Stand Out as a Modern, Customer-Centered Dealership
In an era where customers expect convenience and seamless experiences, offering unattended retail solutions like Stockwell and PicoCooler Vision shows that your dealership is keeping up with modern expectations. Customers appreciate the thoughtfulness of a self-service station that lets them grab what they need without hassle. These small touches help position your dealership as a forward-thinking, customer-first business.
Why It Matters
The holiday season can be chaotic, but with Stockwell and PicoCooler Vision, you can make the experience better for everyone. These smart, automated machines provide customers with the convenience they’re looking for while allowing your team to focus on what matters. No extra staff, no extra headaches—just happy customers and a smooth operation.
Ready to improve your dealership’s customer experience? Find out more about how Stockwell and PicoCooler Vision can help make the holidays a little easier for your customers and your team.