Published • 21 Oct 2024
Running an unattended retail business comes with plenty of challenges. With tens or hundreds or thousands of points of sale deployed in the field, staying on top of everything isn’t easy. Between keeping an eye on equipment, managing inventory, and staying on top of sales, operators often find themselves pressed for time and resources. Without the right tools, simple tasks can turn into headaches, and the operational strain can lead to missed opportunities.
Think about some common pain points:
- Managing Multiple Locations: Monitoring the status of various sites, checking devices, and managing inventory often require on-site visits, which can be inefficient and costly.
- Dealing with Downtime: Device failures can lead to significant losses in revenue and customer satisfaction. Waiting for an on-site technician to resolve issues can increase downtime.
- Inventory Management: Keeping inventory up to date without real-time insights means stockouts are more likely, leading to missed sales opportunities.
- Tracking Sales Performance: Without instant access to sales data, operators often struggle to make informed decisions, impacting profitability and operational efficiency.
- Labor and Time Constraints: Route drivers and field staff are often pressed for time, unable to manage market updates while handling daily responsibilities.
But with the right tools, these challenges become easier to handle. That’s where the 365Ops App comes in.
The 365Ops App is designed for operators who need to stay on top of their business wherever they are. It puts key back-office tasks right in the palm of your hand, so you can handle things like checking device status, managing inventory, and tracking sales, all from your phone.
Here’s what the app can do for you:
Ensure Market Uptime at the Point-of-Sale
- Real-time Device Monitoring: Stay informed with live device status updates across all your locations. Sort alerts by priority, so you can address the most pressing issues first.
- Remote Device Management: Sync, reboot, and troubleshoot devices without being on-site, reducing downtime and keeping your markets operational.
- Diagnostics and Tests: Run diagnostics and test capabilities remotely to ensure everything is working smoothly.
- Direct Support Access: Need help? Connect with 365 Support for quick assistance, right from the app.
Make Updates in the Field
- Manage Inventory: Update planograms, make inventory changes, and ensure your shelves stay stocked—all from the app.
- Update Menu Images: Use the app to take photos and update product images with 365Dining solutions to keep your menus fresh and appealing.
Track Sales Performance
- View Sales Data by Location: Get detailed sales reports at both the organizational and individual location level to see how each market is performing.
- Daily Revenue Snapshots: Access quick insights into daily revenue and transaction amounts, giving you the data you need to make smart, timely decisions.
Your business is on-the-go, your management tools should be too. With the 365Ops App, you can manage all aspects of your business from the palm of your hand, cutting down on unnecessary trips and keeping everything running smoothly.
Ready to take control of your operations? Get in touch with 365 Retail Markets today and simplify how you manage your locations.