Where to Find 365
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365 Retail Markets
Booth #1347
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“How Quick Can You Pick?”
Warehouse Prekitting Contest
Booth #1377
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Imagination Way
Kiosk Alley
Hotel/Residences
Travel Plaza
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New Product Zone
Must-Attend Events
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How Quick Can You Pick?
Test your speed and accuracy, win prizes, and experience Lightspeed Automation first-hand.
THE NAMA SHOW EXHIBIT HALL, BOOTH #1377
Warehouse Prekitting CompetitionThe fastest pick time wins an Express from LightSpeed!
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Volleying In Vegas
Pickleball tournament to benefit The NAMA Foundation.
TUESDAY, MAY 6 • 6:30pm – 9:30pm
Chicken N PickleAdditional registration required.
Booth Preview
Advanced Loss Prevention, Customized for You
Protect your revenue with tailored loss prevention solutions designed for diverse operational needs:
- MarketSight for dining and micro markets
- PicoCooler Vision & Ambient Vision for secure unattended retail
- 365 AI Predictive Analytics for proactive risk management
Diversify Your Revenue Streams
Break free from traditional limits. 365's integrated ecosystem empowers you to expand seamlessly into high-growth markets:
- Healthcare, Hospitality, Senior Care, and more
- Enable alcohol sales and room charge integration
- Unified solutions across micro markets, vending, dining, and kitchen management
- Capture new opportunities with ease through the power of our Connected Campus.
Boost Efficiency with Breakroom & Vending Management
Improve operations with smart tools designed to enhance efficiency and profitability:
- Remote pricing updates and AI-enhanced VMS
- Real-time, actionable data insights
- Predictive analytics for inventory optimization and warehouse management
Integrated Dining Solutions
Discover a seamless dining experience designed for both self-service and cashier-led environments:
- User-friendly POS systems
- Simplified enterprise menu, catering, and kitchen management
- Easy integrations with campus cards and payroll deductions
Featured Products
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PicoCooler Vision
PicoCooler Vision is a large capacity smart cooler that creates an effortless unattended grab & go retail experience through automatic product recognition technology. With a vast capacity for merchandising, operators open the door to enhanced consumer convenience across a wider variety of location types.
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PicoCooler Vision Ambient
Add room-temp flexibility to your PicoCooler Vision with the Ambient attachment. Securely sell both refrigerated and ambient items in locations where micro markets don’t quite fit. Ideal for high-theft or limited-space areas, it replaces dual vending machines with a streamlined, secure self-service solution.
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Stockwell
Effortless for customers, powerful for you. Stockwell keeps things moving with secure self-checkout. Customers simply authorize payment, grab and go, eliminating checkout lines and friction. This smooth experience means happier customers, but it also means more sales for you.
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MM6 for Markets
High-value accounts demand high performance. Provide a robust self-checkout experience to delight your best market accounts. The MM6 kiosk is designed to captivate consumers and streamline purchases with a self-checkout experience that is both smooth and sophisticated.
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MM6 Mini
Streamline your service with the MM6 Mini, a self-checkout kiosk designed for exceptional performance in micro markets of all sizes. This versatile system packs the power you need into a compact design, ideal for maximizing space and convenience.
Keynote Speakers
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Garrett Chapel
Director of Business Development in Hospitality
Garrett Chapel
Director of Business Development in Hospitality
Elevate Your Hospitality Game: Collaborative Strategies to Win and Retain Prime Locations
Thursday, May 8 • 2:45pm – 3:15pm
Session Overview
This session will prepare you to attract and retain valuable hospitality clients. Learn how to identify areas of opportunity, elevate the guest experience, and present your services to drive sales and revenue. Discover the tangible and intangible benefits of your foodservice solutions, for both you and your client. Join us to gain a competitive edge and position your business as the preferred choice for hotels, multifamily communities, and other prime locations.
Key Takeaways
Upon completion, participants will be able to…
- Enhance guest and tenant experiences to build lasting client relationships.
- Create targeted food and beverage pitches that resonate with hospitality clients.
- Match the right tech solutions to the right locations based on client needs and goals.
Who Should Attend?
Relevant Position: Leadership, Salespeople
Relevant Channels of Business: Vending, Micro Markets, Office Coffee Services, Pantry Services
Operation Size: Growing
Experience Level: New and Experienced -
Eric Langswager
Director of Account Services
Eric Langswager
Director of Account Services
Level Up Your Vending: Transitioning to Smart Store Solutions
Wednesday, May 7 • 9:00am – 9:50am
Session Overview
The future of vending is smart. As consumer expectations evolve, an operator’s service offerings must extend beyond traditional vending. This session will explore the benefits of transitioning to smart store solutions, including increased revenue potential, improved customer experience, and streamlined operations. This session will cover key considerations such as location selection, equipment choices, and operational strategies to ensure a successful transition.
Key Takeaways
Upon completion, participants will be able to…
- Identify the key benefits and challenges of transitioning to smart store solutions.
- Evaluate potential locations for smart store installations based on factors such as foot traffic, customer demographics, and operational feasibility.
- Quantify the potential impact of a vending to smart store transition by considering sales uplift compared to investment.
Who Should Attend?
Relevant Position: Leadership
Relevant Channels of Business: Vending, Micro Markets
Operation Size: Small, Growing
Experience Level: Experienced -
David Marler
Sales Executive
David Marler
Sales Executive
Planning Your Exit: How to Maximize the Value of Your Convenience Services Business
Wednesday, May 7 • 11:00am – 11:50am
Session Overview
With the current state of the industry, understanding how to create maximum value for your business is critical. The convenience industry is in a once in a lifetime business cycle where large companies are expanding through acquisition at a rapid pace. Understanding what adds true value to your operation is when it comes time to sell your business. This session will provide a roadmap to help operators maximize the value of their business and provide the return on investment of their blood, sweat, and tears.
Key Takeaways
Upon completion, participants will be able to…
- Analyze their current business valuation and determine a true market value.
- Understand what key investments to make in their business to get a maximum return.
- Have a better understanding of the process involved in selling their company and how to prepare for the process.
Who Should Attend?
Relevant Position: Leadership
Relevant Channels of Business: Vending, Micro Markets, Office Coffee Services, Pantry Services
Operation Size: Growing, Large
Experience Level: Experienced -
Chad Young
Vice President of PMO, IT, & Security
Chad Young
Vice President of PMO, IT, & Security
Cybersecurity & AI – What to Know and How to Prepare
Thursday, May 8 • 12:45pm – 1:15pm
Session Overview
In today’s digital age, cybersecurity threats are a daily concern for operators. This session will dive into the fundamental concepts of cybersecurity, including social engineering, phishing, and bad actors. Attendees will explore the types of data at risk, the potential impact of AI on cybersecurity, and practical, actionable steps to protect their operations.
Key Takeaways
Upon completion, participants will be able to…
- Proactively protect themselves from general cybersecurity threats by understanding the basic methods of bad actors.
- Understand the basics of a business continuity plan and what to do if they are the victim of a cybersecurity attack.
- Know what to look out for with AI advancements and emerging threats.
Who Should Attend?
Relevant Position: Technology Specialists
Relevant Channels of Business: Vending, Micro Markets
Operation Size: Small, Growing, Large
Experience Level: New and Experienced -
Ryan McWhirter
VP of Product Management
Ryan McWhirter
VP of Product Management
Retailing 101
Thursday, May 8 • 8:30am – 9:20am
Session Overview
Understand the foundational principles of retailing and discover how to apply them to your business to drive sales, boost revenue, and differentiate yourself in a competitive market. This session will help you break free from the “”traditional vending”” mindset by embracing modern retail success strategies tailored to an unattended environment. Dive into core topics like pricing strategies, effective merchandising principles, essential sales techniques, and coaching methods for your team.
Key Takeaways
Upon completion, participants will be able to…
- Maximize margins with effective pricing strategies.
- Capture attention through merchandising principles.
- Coach teammates to successfully execute supporting tactics.
Who Should Attend?
Relevant Position: Directors of Operations
Relevant Channels of Business: Micro Markets
Operation Size: Small and Growing
Experience Level: New -
Alan Munson
VP of Business Development, 365 Retail Markets
Alan Munson
VP of Business Development, 365 Retail Markets
Round Tables: How Established Operators Can Continue Growing
Thursday, May 8 • 9:30am – 10:20am
Session Overview
As your business grows, so do its challenges and opportunities. Join these round table discussions to connect with fellow established operators and share perspectives on navigating common pitfalls, addressing new challenges that arise with growth, and implementing best practices to sustain and accelerate success.
Key Takeaways
Upon completion, participants will be able to…
- Communicate efficiencies to clients as a selling point — Helping to bridge gaps between sales and operations.
- Understand appropriate sales volume for operation types.
- Improve synergy between merchandising and operations.
- Identify and address operational bottlenecks.
Who Should Attend?
Relevant Position: Leadership, Directors of Operations, Salespeople
Relevant Channels of Business: All Channels
Operation Size: Growing and Large
Experience Level: Experienced