The Role of Unattended Retail: Self-Checkout Kiosks
In a recent survey from HotelBusiness.com, one in three (33%) guests wished more hotels offered late-night food options. To most hotels, having this extra operational expense on top of already-short staffing issues could sound impossible. However, incorporating unattended technology makes this not only feasible but could add additional revenue to your hotel operations.
A rising trend in the hospitality industry is the incorporation of self-checkout kiosks that offer guests the convenience of purchasing snacks, beverages, and amenities without interacting with staff. This not only reduces the demand on front desk personnel but also caters to the guests’ desire for flexibility and autonomy. By placing self-checkout kiosks strategically throughout the hotel, guests can make purchases at their convenience, enhancing the overall experience.