Published • 23 Sep 2026
Multi-year agreement brings freshly frozen ice cream, smoothies, protein shakes, and frozen coffee to workplaces and other unattended retail locations through 365's customer network.
TROY, Michigan, September 23, 2026 — 365 Retail Markets, a leading technology partner in self-service retail, today announced a multi-year partnership with ColdSnap, the food and beverage technology company behind the first on-demand frozen treat platform. Together, the companies will bring on-demand frozen treats to micro markets nationwide, giving operators across 365's network access to a high-margin category previously out of reach for unattended retail.
ColdSnap's patented system freezes shelf-stable, room-temperature pods into ice cream, smoothies, frozen lattes, protein shakes, and other treats in about two minutes. Because the product never touches the machine, ColdSnap requires no cleaning, plumbing, or cold storage — making it possible to offer frozen treats in workplaces, hospitals, college campuses, manufacturing facilities, distribution centers, and other high-traffic settings that couldn't support traditional frozen equipment.
"For years, locations without freezers or cold-chain logistics simply couldn't offer high-quality frozen treats," said Matthew Fonte, Founder and CEO of ColdSnap. "This partnership puts ColdSnap into thousands of new micro markets, giving operators a high-margin category they've never had access to before."
"Operators on our network are constantly looking for ways to drive more revenue per location and increase client satisfaction, without adding complexity. ColdSnap gives them access to a high-demand category that was previously out of reach for unattended retail, and our infrastructure means we can bring it to thousands of locations quickly," said Jeff Dumbrell, Chief Revenue Officer at 365 Retail Markets.
365 Retail Markets has helped drive the growth of micro markets by giving operators the tools they need to offer unattended retail options almost anywhere through multiple form factors to fit a wide variety of location types. Adding ColdSnap extends that model into frozen treats: because the pods are stored and shipped at room temperature and frozen only at the moment of purchase, operators can add a wide menu without the cold-chain costs or infrastructure traditionally required for frozen desserts and beverages.
ColdSnap plans to begin rolling out machines through the 365 Retail Markets’ network over the course of the agreement.
About 365 Retail Markets
365 Retail Markets is a leading unattended retail technology partner for micro markets, vending, food service, hospitality, entertainment venues, warehouses, transit hubs, airports, and corporate and education campuses. Following its acquisition of Cantaloupe, Inc. in May 2026, 365 Retail Markets combines Cantaloupe's payments, telemetry, and device network with 365's trusted micro market and smart store technology, supporting nearly 40,000 operators nationwide.
About ColdSnap
ColdSnap is a food and beverage technology company based in Billerica, Massachusetts. Its patented system freezes shelf-stable pods into premium frozen treats and beverages on demand, including ice cream, smoothies, frozen coffee drinks, and protein shakes. Because the product never touches the machine, ColdSnap requires no cleaning, enabling frozen treats to be served in locations where traditional frozen equipment isn't practical.
365 Media Contact
Navreet Gill – navreet.gill@365rm.com
ColdSnap Media Contact
Monica Bouchard – mbouchard@coldsnap.com