1. Responsive Customer Support
On the surface, many cashless vending solutions look to achieve the same overall thing: they let you take an array of cashless payments to help you capitalize on and serve the increasing number of people who pay with credit, debit, mobile pay, or NFC solutions. By offering these diverse payment methods, you can improve your customer service and boost machine sales.
However, one big difference is in the customer service that you receive from your provider. Cashless vending solutions are very reliable, but like any other technology, they can experience issues. With this in mind, it is essential to purchase cashless vending solutions from a provider that provides excellent customer support and service. After all, the longer your reader is down, the more money you potentially lose. So, make sure your provider has excellent support. Consider support hours, installation guides, methods of communication, and more before you make your decision.