Published • 7 Jun 2024
Happy tenants make for successful property management. They are more likely to stay longer, fill vacancies faster, and contribute to a thriving community. So, what’s the secret to keeping tenants happy? One simple way is to add smart retail solutions. These innovative technologies, including smart stores, smart cabinets, and smart coolers, bring unparalleled convenience to your tenants’ doorstep. Let’s dive into how these smart retail solutions can transform your property and boost your success as a property manager.
What are smart retail solutions?
Smart retail solutions are innovative, technology-driven amenities designed to provide convenient, on-demand access to a variety of products within residential properties. 
Smart Stores
These are automated, self-service retail spaces. They offer a wide range of products, from snacks and beverages to personal care items, accessible 24/7 through a simple swipe of a card or a mobile app.
Smart Coolers
These high-tech refrigeration units are placed in common areas and stocked with chilled beverages and fresh foods. They utilize secure, cashless payment systems, allowing tenants to grab a cold drink or a fresh snack anytime without leaving the property.
Smart Cabinets
Similar to smart coolers, these secure, automated cabinets provide access to non-perishable items such as snacks, toiletries, and cleaning supplies. Tenants can access these products at any hour, making it incredibly convenient for those late-night or last-minute needs.
Looking to add a unique amenity to your tenant lounge or recreation room? Consider our new partners at Impulsify, who can provide beautifully designed self-service retail solutions for your building. Provide your tenants with an exclusive retail experience designed to enhance their living spaces while adding to your bottom line.
Together, these smart retail solutions create a seamless and convenient shopping experience right at home, significantly enhancing the living experience for tenants.
24/7 Convenience
Picture this: A tenant comes home late after a long day, craving a snack or needing an essential item, like laundry detergent. Instead of a stressful dash to the nearest (hopefully) open store, they head to the lobby, swipe their card at the smart store, and have everything they need without putting on a coat. Snacks, beverages, and daily necessities are conveniently accessible.
How This Helps Property Managers:
- Happy Tenants, Fewer Vacancies: Tenants who have convenient access to essentials are more likely to renew their leases.
- Increased Appeal: Prospective renters are drawn to properties that offer such modern conveniences, giving you a competitive edge.
On-Demand Service
Your tenants lead busy lives. Between work, family, and social commitments, they don’t have time for inconvenient shopping trips. Smart retail solutions provide them with instant access to the items they need, right when they need them.
How This Helps Property Managers:
- Boosted Tenant Satisfaction: By reducing daily hassles, you create a more pleasant living experience.
- Enhanced Reputation: Word travels fast. Happy tenants share their positive experiences, which can attract more renters to your property.
Increased Tenant Retention
High turnover is a property manager’s nightmare. With 55.5% of Gen Z and 28.8% of Millennials staying in rental properties for 12 months or less, high turnover rates will only worsen. It’s costly, time-consuming, and can tarnish your property’s reputation. Happy tenants are long-term tenants, and smart retail solutions play a crucial role in keeping them satisfied.
How This Helps Property Managers:
- Lower Turnover: Satisfied tenants are less likely to move out, saving you money on marketing and renovation costs between leases.
- Consistent Income: Fewer vacancies mean a steady stream of rental income, ensuring financial stability for your property.
Elevating Property Value
Incorporating smart retail solutions doesn’t just make life easier for tenants; it also adds significant value to your property. These modern amenities signal to prospective tenants that your property is forward-thinking and tenant-focused.
How This Helps Property Managers:
- Higher Rent Potential: Properties with desirable amenities can command higher rent prices.
- Increased Property Value: Innovative solutions like smart stores and coolers enhance the overall value of your property, making it more attractive to investors.
Investing in smart retail solutions is more than just upgrading your property—it’s about creating an exceptional living experience that keeps tenants happy and your property management journey smooth. Whether you want to own and service these technologies yourself or if you prefer a third party, we have options that work for your business. Contact 365 Retail Markets today to learn more about implementing smart stores in your rental locations. Your tenants (and your bottom line) will thank you.
Attending Apartmentalize?
Here are two booths you need to visit if you are interested in smart retail solutions: